Customer Support

Há 1 dia

Coimbra, Portugal 100Hires, Inc. Tempo integral

Are you a French speaker based in or around Braga and looking for a new customer support opportunity?
We are looking for French-speaking professionals to join an international Customer Support team in Braga.
The role is suitable for candidates with previous customer-facing experience as well as motivated candidates looking to develop their career in an international environment.
Your RoleSupport French-speaking customers via phone, email and/or chatRespond to customer questions and provide accurate informationAssist customers with account, service and product-related enquiriesResolve issues professionally and efficientlyRecord and manage customer interactions using internal systemsDeliver a positive and professional customer experienceCollaborate with colleagues when additional support is requiredYour ProfileFluent French (C1/C2)Good command of EnglishStrong communication and interpersonal skillsCustomer-oriented and solution-focused attitudeComfortable using computers and digital toolsAbility to learn new systems quicklyPrevious customer service experience is an advantageMotivated entry-level candidates are also welcomeAvailability to work onsite in BragaWhat You Can ExpectFull-time employmentInternational and multicultural working environmentInitial training and ongoing supportCareer development opportunitiesIf you speak French and are looking for an international Customer Support opportunity in Braga, we'd be happy to hear from you.