Italian-Speaking Customer Support Advisor

Há 3 dias

Lisboa, Portugal Cross Border Talents Tempo integral

Italian-Speaking Customer Support Advisor Lisbon, Portugal (Relocation Support Provided)
On-site | Full-time | Entry Level | Customer Service / BPO | €1,100-€1,500 gross/month
Job Description Trade your current city for a fresh start in Lisbon - with full relocation support to make the move easy. We're looking for a dedicated Italian-Speaking Customer Support Advisorto join an international support team, delivering an excellent experience to Italian-speaking customers across every channel they reach out on.
You'll be working in a fast-paced, multicultural environment where clear communication and sharp problem-solving are what set you apart. This is more than a customer service job - it's a genuine opportunity to relocate to one of Europe's most vibrant cities, grow professionally, and build an international career, backed by comprehensive training from the very first day.
If you're ready for a change of scenery and a role where your language skills make a real difference, this is your opportunity.
Requirements Critical Requirements
Native or fluent Italian language proficiency (C1/C2 level)
Professional proficiency in English (C1 level or higher)
Valid EU citizenship with the legal right to work within the European Union
Willingness to relocate to Lisbon, Portugal
Important Requirements
Strong verbal and written communication skills
Proven problem-solving abilities
Flexibility to work in rotating shifts
Basic computer literacy and ability to learn internal systems
Nice to Have
Previous experience in a customer support or call center environment
Experience with CRM software or ticketing systems
About A growing international organization committed to delivering exceptional service to a global customer base. The team fosters a diverse and inclusive workplace that encourages professional growth and development, with comprehensive training and relocation assistance ensuring every new team member is well-equipped to succeed.