Spécialiste Services De Crédit
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CloserHire collabore avec un leader mondial des solutions d'expérience client pour recruter un Représentant Service Client francophone pour une importante plateforme de crédit à la consommation.
Langue requise : Français (C1) + bon anglais
Responsabilités:
Répondre aux demandes entrantes sur les comptes de crédit existants et nouvelles demandes de financement Analyser les besoins des clients et proposer les options de crédit adaptées Construire des relations client durables Identifier les opportunités commerciales à chaque contact
Profil recherché
Français (C1), oral et écrit Bon niveau d'anglais pour la communication interne Expérience en service client ou centre de contact appréciée Empathie et gestion de sujets financiers sensibles NIF et NISS déjà en sa possession (obligatoire pour l'assurance santé)
Avantages:
Emploi à temps plein avec perspectives de carrière stables Assurance santé dès le 1er jour (contribution mensuelle), gratuite après 6 mois Bureaux modernes à Braga
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