It Technical Support
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
Accenture Technologypowers our clients to achieve high performance. We combine business and industry insights with innovative technology to drive growth for your business. We extend our technology and business capabilities through a powerful alliance ecosystem of market leaders and innovators to provide our clients the best specialized skills and tailored solutions.
We are seeking a highly qualified professional to join our team as anIT Technical Support. In this role, you will provide Level 1 and Level 2 technical support to end users, ensuring the effective operation of IT infrastructure, workplace technology, and collaboration tools. We are looking for a customer-focused professional with strong troubleshooting skills and hands-on experience supporting hardware, software, networking, and end-user services in a corporate environment.
Qualifications
Up to3 years of experience in IT Support, Service Desk, or End User Support roles
Experience providingLevel 1 and Level 2 technical support
Knowledge ofPC hardware and software troubleshooting
Experience supportingMicrosoft Windows 11 and Microsoft 365 environments
Understanding ofLAN, WAN, internet connectivity, and network troubleshooting
Intermediate user proficiency inMicrosoft Excel, Word, PowerPoint, and Outlook
Strongcustomer service orientationand problem-solving mindset
Fluency in Portuguese and English B1
Responsibilities
Provide day-to-day IT support and resolve service requests and incidents related to IT assets and workplace technologies
Deliver Level 1 and Level 2 technical support for end users, both onsite and remotely
Support workstation hardware, including laptops, zero clients, and other end-user devices
Troubleshoot and resolve issues related to Windows 11, Microsoft 365, and standard corporate applications
Provide support for local network connectivity, internet access, IP telephony, and client connectivity issues
Maintain and support printing services and audiovisual equipment, including videoconferencing solutions
Document, implement, and follow standard operating procedures
Escalate complex issues to specialized support teams when required
Collaborate with local and global IT teams to ensure service quality and operational excellence
Communicate effectively with users at all organizational levels while maintaining a high level of customer satisfaction
Location:Lisbon
Working Model:On-site
Seniority Level:Junior to Mid-Level
-
IT Technical Support
Há 15 horas
Lisboa, Lisboa, Portugal Decskill Tempo integral 20 000 € - 30 000 € ContratoDecskill nasceu em 2014 como uma Empresa de Consultoria em Tecnologia da Informação e com a premissa que o seu maior ativo são as suas pessoas. Com o propósito de criar valor através do conhecimento e do talento, a Decskill promove uma cultura de excelência e investe no desenvolvimento e bem-estar dos colaboradores. Com mais de 600 profissionais...
-
IT Technical Support
Há 5 dias
Lisboa, Lisboa, Portugal Randstad Portugal Tempo integral 26 000 € - 38 000 € ContratoWe are looking for a skilled and proactive IT Technical Support Specialist to join our client's team in Lisbon.Responsibilities:Work closely with stakeholders to understand business processes, challenges, and requirementsMonitor and maintain critical IT systems, applications, and infrastructure to ensure high availability, performance, and...
-
Lisboa, Lisboa, Portugal CareerWallet Tempo integralYour Role Provide first-line technical support to business customers via phone, email, and ticketing systems Diagnose and troubleshoot hardware, software, network, and connectivity issues Log, manage, and prioritize incidents while ensuring agreed service levels are met Escalate complex issues to specialized support teams when required Perform remote...
-
Lisboa, Lisboa, Portugal Workster Jobs Tempo integral 24 000 € - 36 000 € ContratoYour Role Provide first-line technical support to business customers via phone, email, and ticketing systems Diagnose and troubleshoot hardware, software, network, and connectivity issues Log, manage, and prioritize incidents while ensuring agreed service levels are met Escalate complex issues to specialized support teams when required Perform remote...
-
IT Support Level 3
Há 4 horas
Lisboa, Lisboa, Portugal CareerWallet Tempo integralLocalisation : Télétravail à 100 % (au Portugal) Base administrative : Porto – région du Douro Présence sur site : 1 jour par trimestre Modèle de travail : Remote (basé au Portugal)*Uniquement pour les résidents du Portugal* À propos du poste Nous recherchons en urgence un(e) IT Support Niveau 3 / Spécialiste Support Technique ...
-
Lisboa, Lisboa, Portugal Elevate Closerhire Tempo integral 24 000 € - 36 000 € ContratoCloserHire is partnering with a leading international technology services provider to recruit Technical Support Specialists for an exciting multilingual IT support project based in Lisbon, Portugal. This opportunity is ideal for candidates looking to start or develop a career in IT Support. You’ll join an international technical team providing first-line...
-
Lisboa, Lisboa, Portugal Workster.Jobs Tempo integralWorkster is partnering with a leading international technology services provider to recruitTechnical Support Specialistsfor an exciting multilingual IT support project based inLisbon, Portugal.This opportunity is ideal for candidates looking to start or develop a career in IT Support. You'll join an international technical team providing first-line support...
-
IT Support Level 3 – SQL
Há 4 dias
Lisboa, Lisboa, Portugal AVEC Remoto Tempo integral 25 000 € - 38 000 € ContratoLocalisation : Télétravail à 100 % (au Portugal)Base administrative : Porto – région du DouroPrésence sur site : 1 jour par trimestreModèle de travail : Remote (basé au Portugal) *Uniquement pour les résidents du Portugal* À propos du poste Nous recherchons en urgence un(e) IT Support Niveau 3 / Spécialiste Support Technique expérimenté(e) pour...
-
It Support
Há 1 dia
lisboa, lisboa, Portugal Adecco Recruitment Tempo integralJoin a global Digital Transformation consultancy, operating across 20 EMEA countries with 10,000 tech and business professionals, on a long-term Application Support engagement in the banking sector. Lisbon, Hybrid Permanent contract directly with the client We are hiring an Application Support Engineer (L2/L3) to join a multidisciplinary technology team...
-
Technical Support Engineer
Há 4 horas
Lisboa, Lisboa, Portugal CareerWallet Tempo integralAbout the job Technical Support Engineer == HYBRID JOB (2 days / week at the office) == What you can expect: Our client specializes in cybersecurity solutions, offering advanced technologies to protect businesses from evolving digital threats. With a team of dedicated experts, the focus lies on innovation and collaboration to ensure the resilience and...
