Remote French-Speaking Customer Support Consultant

Há 1 semana

Lisboa, Portugal Tempo integral

Sendcloud in Portugal (Lisbon region) is seeking a Customer Support Consultant to be the primary touchpoint for our B2B merchants, handling onboarding questions and shipping escalations with speed and clarity.
You'll manage a multichannel queue across calls, live chat, and tickets, translating complex shipping details into practical next steps, and you'll shape the merchant experience by resolving issues like delays or billing questions.
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