Hris Performance Analyst
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Softlanding is seeking a Business Analyst and Service Support Analyst to join the department, focusing on our beqom CPM SAAS tool. You will handle Level 1–3 support for HR solutions, report to the BAU Lead & Product Owner, and coordinate with stakeholders. Responsibilities include ticket management, development and maintenance of requests, weekly progress updates, L1/L2/L3 incident handling, dashboards, and security reviews of user access. Experience in HRIS and performance systems is valued.