German-Speaking Quality Analyst: Shape The Future Of Excellence In Video Streaming
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
German-Speaking Quality Analyst: Shape the Future of Excellence in Video Streaming
Job Openings German-Speaking Quality Analyst: Shape the Future of Excellence in Video StreamingAbout the job German-Speaking Quality Analyst: Shape the Future of Excellence in Video Streaming
About the Role
Are you ready to join a pioneering team at the forefront of customer service excellence?
As a
Quality Analyst, you will be instrumental in maintaining and elevating the standards of service for a globally recognized Video Streaming Platform.
This role demands precision, analytical acumen, and a commitment to continuous improvement.Key Responsibilities:Quality Assurance:
Conduct meticulous reviews of calls, chats, and emails to ensure adherence to quality benchmarks and company policies.Data-Driven Insights:
Develop and manage advanced reports and dashboards to analyze KPIs, performance trends, and operational efficiency.Root Cause Analysis:
Identify inefficiencies, analyze their root causes, and recommend actionable strategies for resolution.Team Development:
Provide actionable feedback to enhance team performance and drive accountability.Collaboration:
Work closely with training and operations teams to refine policies, procedures, and processes, ensuring alignment with customer expectations.Continuous Improvement:
Perform regular calibrations, audits, and monitoring to ensure consistent quality and operational excellence.Candidate Profile
Experience:Prior experience as a Quality Analyst (junior or senior) is essential.Proficiency in root cause analysis and familiarity with KPI management and reporting tools.Exceptional communication skills in
German (C1-C2)
and
English (B2)
(both verbal and written).
Advanced proficiency in
Microsoft Excel
and analytics platforms.A proactive, detail-oriented mindset with a passion for continuous improvement.Flexibility:Willingness to work in shifts, including weekends.Base Salary:
18,620 EUR per year.Language Bonus:
3,780 EUR per year.Meal Allowance:
7.63 EUR/day (net, via meal card).
Transportation Bonus:
720 EUR per year.Performance Bonus:
Up to 5% of the yearly gross base salary.Comprehensive Benefits:
Health insurance, life insurance, and family plans covering spouse and children.Relocation Support
(for candidates relocating to Continental Portugal):Assistance with NIF/NISS documentation.Tailored support in finding suitable accommodation.Relocation Bonus:
2,000 gross, disbursed with the first payroll cycle.Why Join Us?
Collaborate on transformative quality assurance initiatives for a global audience.Be part of a dynamic, innovative environment that values your expertise.Contribute to a cutting-edge project where your work directly impacts customer satisfaction.Application Requirements
Eligibility Documents:
Valid EU ID, Residence Card, or Certificate of Protection (issued after March **).
Take the next step in your career and become a key player in delivering exceptional customer experiences.
#J-***-Ljbffr
-
Braga, Braga, Portugal Mercier Consultancy Md Tempo integral 38 000 € - 48 000 € ContratoItalian Speaking Video Streaming Customer Experts About Mercier Consultancy Group At Mercier Consultancy Group, we act as a global bridge between elite talent and the world's most influential organizations. Our mission is to facilitate seamless career transitions by offering bespoke recruitment solutions that empower professionals to thrive in international...
-
Braga, Braga, Portugal Kats Recruitment Tempo integral 26 000 € - 34 000 € ContratoBasque-Speaking Streaming Service Support Specialist Job Title: Basque-Speaking Streaming Service Support Specialist Location: Remote (Work from Home in Portugal) Job Type: Full-Time (40 hrs/week, Rotational Shifts) About the Job Are you fluent in Basque with a passion for entertainment, digital streaming, and technology? We are seeking enthusiastic,...
-
Braga, Braga, Portugal Cross Border Talents Tempo integralGerman-Speaking Quality Analyst: Shape the Future of Excellence in Video StreamingJob Openings German-Speaking Quality Analyst: Shape the Future of Excellence in Video StreamingAbout the job German-Speaking Quality Analyst: Shape the Future of Excellence in Video StreamingAbout the RoleAre you ready to join a pioneering team at the forefront of customer...
-
German-Speaking Quality Analyst
Há 7 dias
Braga, Braga, Portugal Cb Talents Tempo integralGerman-Speaking Quality Analyst | LisbonAre you experienced in quality assurance and ready to grow within an international video-streaming project?Approx.€20,780 gross per yearMeal and transport allowancesAnnual performance bonusHealth and life insurance with family coverage€2,000 relocation bonusSalary may increase depending on experienceYou will review...
-
Braga, Braga, Portugal Cross Border Talents Tempo integral 250 999 € - 300 648 € ContratoOverview German-Speaking Content Analyst - Relocation to Barcelona Are you a German speaker looking for a fresh experience in Barcelona? Join our client/'s team as a Content Moderator and help maintain a safe and positive environment on the leading short-video platform. Your role will involve filtering content, screening for inappropriate material, and...
-
Braga, Braga, Portugal Cross Border Talents Tempo integral 24 000 € - 32 000 € ContratoGerman-Speaking Content Review Analyst in Lisbon (With Relocation Package)Job Openings German-Speaking Content Review Analyst in Lisbon (With Relocation Package)About the job German-Speaking Content Review Analyst in Lisbon (With Relocation Package)About the RoleAre you fluent in German, passionate about languages, and eager to explore the fast-paced world...
-
German-Speaking Video Content Analyst
Há 7 dias
Braga, Braga, Portugal Digital Agency Tempo integralAn international digital agency in Lisbon is seeking a Video Content Analyst with fluent German and good English skills.This role involves reviewing online advertisements within a streaming service to ensure compliance with local legislation and quality standards.Candidates with strong analytical skills and attention to detail are preferred.The position...
-
Braga, Braga, Portugal Cross Border Talents Tempo integral 24 000 € - 32 000 € ContratoA leading content moderation company in Lisbon is seeking a German-Speaking Content Review Analyst to ensure compliance with platform guidelines. This role involves reviewing videos, images, and comments, as well as enforcing policies and monitoring trends. EU citizenship or a valid Portuguese residency card is required. The company offers a competitive...
-
Inside Sales Specialist – Renewals
Há 7 horas
braga, braga, Portugal Teamviewer Gmbh Tempo integralSales · Porto · Hybrid Inside Sales Specialist – Renewals (German Speaking) Join us as a Customer Renewal Specialist (DACH) and help retain and grow our German-speaking customer base - managing renewals, spotting opportunities, and delivering exceptional customer experience. TeamViewer provides a leading Digital Workplace platform that connects people...
-
German-Speaking Content Moderator
Há 21 horas
Braga, Braga, Portugal Cross Border Talents Tempo integral 21 000 € - 28 000 € ContratoCross Border Talents in Barcelona seeks a German-speaking Content Analyst to moderate content and uphold platform guidelines on a leading short-video service. You will filter content, screen for inappropriate material, and assist with relocation to Spain where needed. Requirements include German fluency (C1) and English (B2), basic IT skills, and EU/Spanish...
