Output Developer

Who are we?
Quion is one of the largest mortgage servicing providers in the Netherlands. We manage mortgage and consumer credit portfolios on behalf of leading national and international financial institutions. Through technology, innovation and operational excellence, we help our clients deliver outstanding services to their customers.
To support our continued growth, we are expanding our international IT Change team and are looking for a Output Developer to join our Porto office.
What will you do?
As Output developer in Porto, you will act as the working lead of the Editorial team. You will actively contribute to the development and configuration of letter templates in Tungsten Communications Manager (CCM), while coordinating the day-to-day work of the Editorial Developers and aligning priorities, planning and dependencies with Product Owners for Back Office, Mid Office and Front Office.
Key Responsibilities
Coordinate the daily work of the Editorial Development team in Porto, including planning, setting priorities and dividing work
Act as a hands-on Editorial Developer by developing, configuring and maintaining letter templates, content components and document variants in Tungsten CCM
Translate business requirements into functional designs for letters, templates, business rules and document variants
Work closely with Product Owners and other stakeholders to align priorities, planning and delivery
Help refine change requests by clarifying requirements, business rules and acceptance criteria
Review template designs and configuration changes created by other Editorial Developers
Ensure consistency across templates, business rules, document variants and documentation
Track progress, identify issues and help resolve blockers and dependencies
Ensure template changes are tested, documented and ready for acceptance
Support onboarding, coaching and knowledge sharing within the team
Drive continuous improvement by simplifying templates and improving maintainability
Explore AI solutions to support translation, requirements clarification, knowledge management and template maintenance
What do you need for this position?
Bachelor's degree in IT, Business Informatics, Communication Technology, or a related field
5+ years of experience in application configuration, low-code development, document/template management, or a similar role
Experience using AI tools and identifying practical AI opportunities within business processes
Ability to coordinate work, create structure and support day-to-day team delivery
Experience with functional design, business rules and complex document logic
Ability to translate business requirements into maintainable solutions and clear documentation
Strong stakeholder management and communication skills
Proactive, self-motivated and able to work effectively in an international team
Strong attention to detail and quality, particularly for customer-facing communications
Experience with testing, defect analysis and change management.
Strong analytical and problem-solving skills
Strong understanding of English, with a minimum B2 level
Nice to have
Experience with Tungsten CCM, KCM, Communications Manager or similar CCM platforms
Experience with customer communication management, document composition or template configuration
Experience working with Agile, Scrum, Kanban and/or SAFe ways of working
Experience with Jira or similar work management tools
Experience working in an international environment
Dutch language skills are considered a very strong advantage
What do we offer you?
What you can expect:
·A meaningful role in a successful company driving the future of the Dutch mortgage market
· Anannualsalarybetween € **,- and € **,- gross based on 40 hours per week (gradingbasedonknowledgeandexperience)andincludingmealallowance
· A hybrid working model with a minimum of
3 office days per week
, with additional office presence during onboarding and when required by business needs
· A positive, team-driven culture that encourages initiative and personal development.
·In-depth onboarding and training tailored to your role
·Room to grow, professionally and personally within a dynamic financial services environment
·Our office in Matosinhos, Porto is located in an easily accessible area, with nearby public parking and convenient public transport connections (metro and bus)
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