Healthcare Biomedical Engineer Or It Engineer

Are you passionate about technology?
Are you an analytical engineer who loves solving complex problems and wants to use that ability to truly impact customer satisfaction and patient care?
We are currently looking for recent technology graduates who want to enter the world of healthcare IT, serving customers for country operation Iberia as a system engineer.
Sectra is one of the world's leading providers of IT systems for managing medical images.
Our long-term ambition is to be the leader in making customers' diagnostics more efficient and contribute to proven improved care outcomes for patients.
As our systems are mission-critical for our customers, the speed and quality of our support makes a real difference - your work can save patients' lives.
The quality and the attitude of our staff are key to the numerous customer satisfaction awards we have won.
In Iberia, for example, we have been ranked number one in customer satisfaction by healthcare providers for two consecutive years (Best in KLAS).
Working as an engineerAs a Sectra engineer, you are a technical expert who enables us to deliver products and services to our customers.
You will be part of the Customer Operations department (Deployment or Support) and work closely with system engineers, project managers and application specialists to install, configure, integrate and support our solutions.
You will develop a strong understanding of Hospital IT systems, communication and interoperability frameworks and standards that can be leveraged across the entire Health IT domain.
Your main responsibilities may include:
Installing, configuring, and upgrading Sectra solutions
Planning and performing technical deployment activities
Communicating with the technical counterparts of our customers
Escalate, own, and remain focused on driving the resolution of issues through the appropriate channels and team members, using highly effective communication skills
Keep our customers happy and productive by acting professionally and, if necessary, taking the lead in maintaining, reporting and monitoring the health of our solutions
Provide remote diagnostic support for technical and end-user problems using the latest remote access technologies
Interface with third-party suppliers and subcontractors to facilitate the support of hardware solutions
Contribute in our efforts to provide and maintain a high service level for our existing customers
As a leading international medical PACS provider, we are contributing to a healthier and safer society.
Our employees make our vision possible, and we believe that we have the best people working for us.
We offer superb training and excellent mentors to help you excel in your role.
Career progressionAfter an initial onboarding period, you will have the opportunity to
continue developing within your current area, deepening your expertise and contributing to creating value for our customers.
At Sectra, we believe in long-term development and internal collaboration.
This means you will also have the possibility to
explore new roles and areas of responsibility over time, either within
CO Iberia
or in
other parts of Sectra globally .
We support our employees in building a career that combines personal growth, customer value, and meaningful contribution to better healthcare outcomes.
At Sectra, we hire for attitude and ability – train for skill.
This means who you are is more important than your previous experiences.
There are a few core abilities that are central to any role.
We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information.
We also want you to have a strong analytical mindset, which we consider to be important so that you can understand and break down and solve problems.
We also look for good communicators who have the ability to interact with colleagues, partners and customers in an effective, clear and constructive way.
In addition to these abilities, we also want you to:
Have a master's, bachelor's or equivalent degree in biomedical engineering, IT or equivalent with a strong academic performance
Have a genuine interest in IT and ability and willingness to learn more, especially in the area of healthcare
Be fluent written and verbal knowledge in English
Be, as a person, a strategic doer, driven by a will to succeed with our targets and to make an impact
Have the availability to travel to customer sites as needed, this incluedes Portugal, Spain, Saudi Arabia, etc.
Have a strong organizational, social and communication skills
We consider it a great asset if you:
Speak more languages, mainly Spanish
Have interests besides work, such as sports, music or anything else that makes you stand out from the crowd
Have experience with other cultures
Have