Presales - Cloud & Infrastructure
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We're fast learners,
hard workers, natural collaborators... and we
Make Modern Happen
Our ambition is to
unlock the potential of our digital world so that organisations everywhere can
innovate and thrive securely.
We aim to achieve
this goal by bringing together the world's most talented people and the most
powerful technologies, combining them to address our customers' challenges and to
build something stronger together.
If you share our
vision, join us
Right now, we are
looking for a
PreSales - Cloud & Infrastructure to integrate
our internal team, based in
Lisbon/Porto.
Your responsibilities
include:
Produce straightforward commercial proposals for standardised products from
the Claranet Portfolio;
Handle quick -quote requests on active contracts — capacity changes, add -on
upsells, or term extensions;
Ensure accurate sales engagement configuration in the CRM and keep the
pipeline up to date;
Coordinate internally with Delivery, Operations, and Finance teams to
validate timelines, SLAs, and commercial conditions;
Respond to basic
technical questions about portfolio products, escalating to the Solutions
Architecture team when required;
Ensure compliance with internal approval workflows (discount approval,
legal sign -off) for every proposal issued;
Contribute to the continuous improvement of proposal templates and the
pricing knowledge base.
You must have:
1–3 years of experience in one of the following:
Presales or Commercial Support in IT/Telco;
Contract management or renewals at a managed services provider;
Commercial back -office at a telecommunications operator or systems
integrator;
Fast Learner - Ability to quickly grasp technical concepts.
Ability to read
and interpret basic infrastructure technical specifications (datacentre,
networking, cloud);
Experience with
CRM and proposal tools (Salesforce, HubSpot, Microsoft 365);
Strong
organisation, attention to detail, and ability to manage multiple opportunities
simultaneously; Clear
communication with clients and internal stakeholders — written and verbal; Native or fluent
Portuguese; functional English (reading technical documentation and written
communication).
We value: Familiarity
with cloud computing concepts (IaaS, PaaS, SaaS) and datacentre infrastructure;
Familiarity with Public Clouds
(Azure, Aws, Google and GCP);
Basic knowledge of Managed
Services models (SLA, ITIL, incident escalation);
Previous experience with pricing /
CPQ (Configure -Price -Quote) tools; Ambition to grow into more
technical Presales or Solutions Architecture roles.
We
offer:
Regular
professional development;
Certification
paths resources;
Regular teambuilding programs;
Friendly workplace.
Workplace:
Lisbon or
Porto (Hybrid)
Claranet: Make Modern
Happen
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