Customer Support Representative

Há 6 dias

Porto, Portugal Tempo integral

Location:
Porto, Portugal
Work Model:
On-Site
Fluent in Dutch? A team in Porto is looking for their next Customer Support Representative.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
Your Responsibilities:
Resolve issues efficiently without cutting corners on quality
Keep internal systems and case notes accurate and current
Respond to customer questions across phone, chat, and/or email
Flag recurring issues so they can be addressed at the source
Requirements:
Fluent Dutch, English
Some prior customer-facing experience is a plus, though not essential
Eligible to work in the EU (citizenship, valid permit, or equivalent)
Reasonably tech-comfortable - happy learning new internal systems
We keep candidates updated at each stage rather than leaving you guessing after you apply.
We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.
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