Ai-Driven Customer Support Engineer
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UJET in Porto, Portugal, is seeking an experienced Customer Support Engineer to join our hybrid team. You'll own complex customer issues end-to-end, diagnose using logs, SQL, APIs, and observability tools, and coordinate with Engineering and Support to resolve them.
We value methodical problem solving, clear communication, and on-call readiness. This role offers growth in a cloud-native CCaaS platform with a security-first approach and global impact.
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