Advertising Support Specialist — Help Smbs Grow Online
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920€ x 14 + **€ signing bonus — plus €2,000 Welcome Bonus, 14 Salaries a Year, Private Health Cover.
English-Speaking B2B Advertising Support Specialist in Lisbon, Portugal.
What you'll actually take home920€ x 14 + € signing bonus
Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary.
The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.
The perks, in full
€2,000 Welcome Bonus
14 Salaries a Year
Private Health Cover
Paid Training
Everything else in the packageYou also get full-time employment with comprehensive, fully paid training.
Monday to Sunday | 07:*:00, attractive base salary, relocation support package to help you settle into life in Lisbon, private health insurance and other benefits, opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment, modern office in central, and lisbon, easily accessible and well-equipped.
The job itselfCloserHire is partnering with a global leader in digital advertising solutions to recruit a English-speaking B2B Advertising Support Specialist for their team in Lisbon.
In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.
Day to day that means handle end-to-end troubleshooting for advertising products via email and chat.
Diagnose issues related to campaigns, platform tools, and product features.
Drive query resolution by collaborating with internal, and product, Operations & Engineering teams.
Provide timely, accurate updates to ensure high customer satisfaction.
Identify opportunities to improve the user experience from day one.
Ensure service quality by meeting productivity, SLA, and case-handling standards.
Educate advertisers on features, best practices, and common issue types.
Maintain proactive, professional communication throughout the case journey.
Share insights, trends, and feedback to support continuous improvement.
What you need to bring
Proactive attitude and willingness to learn and develop
Ability to work effectively both independently and as part of a team A degree in Marketing or a related field is an advantage
Good analytical, problem-solving, and attention-to-detail skills
Strong customer service-oriented mindset
Technology company is an advantage
Previous experience in a Contact Centre, Service Program, or Advertising
Familiarity with social media platforms and a basic understanding of digital advertising
Moving thereTo get you on the ground: bonus – €2,000, and this bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment.
Life in PortugalLow living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client.
We are an equal-opportunity recruiter and consider every applicant on ability alone.
#J-***-Ljbffr
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