Customer Service Medewerker – Porto, Portugal
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Vacature:
Customer Service Medewerker (Nederlands + Engels C1) – Porto, Portugal
Functiedetails:
Locatie: Porto, Portugal (Hybride)Startdatum: 23 april **Werkrooster: Maandag t/m zondag – 24/7 (roterende diensten)Vrije dagen: 2 roterende dagen per weekNachtshift: 22:*:00 (af en toe, afhankelijk van planning)Salaris: €*** maandenBonus: €150 x 11 maandenWelkomstbonus: €
Verantwoordelijkheden:
Klantenservice bieden aan Nederlandstalige klantenBehandelen van klantvragen via verschillende communicatiekanalenProblemen oplossen en passende oplossingen biedenSamenwerken met interne teams om klanttevredenheid te waarborgen
Vereisten:
Vloeiend Nederlands en Engels op C1-niveauGoede communicatieve vaardighedenBereidheid om in een 24/7 roterend schema te werkenKlantgerichte mindset en probleemoplossend vermogen
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