Customer Service Advisor
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Location:
Lisbon, Portugal
Work Model:
On-Site
Schedule:
8 hours per day, 5 working days per week
An employer in Lisbon is hiring for a Customer Service Advisor role and building out their Dutch team.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
Your Responsibilities
Flag recurring issues so they can be addressed at the source
Stay calm and clear with customers even when they're frustrated
Respond to customer questions across phone, chat, and/or email
Resolve issues efficiently without cutting corners on quality
Requirements
Fluent Dutch, English
Reasonably tech-comfortable - happy learning new internal systems
Eligible to work in the EU (citizenship, valid permit, or equivalent)
Some prior customer-facing experience is a plus, though not essential
We keep candidates updated at each stage rather than leaving you guessing after you apply.
We review applications on a rolling basis, so it's worth applying sooner rather than later.
#J-*-Ljbffr
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