French-Speaking Support Specialist

Há 3 dias

Braga, Portugal Cbtalents Tempo integral

We are recruiting enthusiastic individuals based in the Braga area to serve as a
Customer Interaction Specialist
, managing communications primarily in
French
.
This is a full-time, hybrid position ideal for local residents looking for a stable career in support services.
Job Overview
You will be the voice of our company for the French market, responsible for providing high-quality assistance and solutions to customer inquiries.
You will handle customer interactions through various methods, including telephone calls, email correspondence, and online chat systems.
Essential Requirements
Language Fluency:
French:
Mandatory
Native/C2 level
mastery is required for direct customer service.
Work Eligibility:
Applicants must be existing residents in the Braga region or immediate surroundings.
No relocation support
is available for this role.
Documentation:
Proof of valid work authorization in Portugal is necessary, which includes:
A current
Residency Card
(with more than one year of remaining validity).
European Union Citizenship
documentation.
A valid
Refugee Card
.
Schedule and Logistics
Work Location:
Braga, Portugal (Hybrid work setup).
Equipment:
All necessary tools and technology will be furnished by the employer.
Prior Experience:
While previous experience in a call center or customer-facing role is advantageous, it is
not compulsory
.
Comprehensive training will be provided.
Commencement Date:
January 8, **.
Working Hours:
Days:
Monday through Friday.
Shifts:
Rotational system operating between 07:00 and 19:00.
Weekends Off:
Saturday and Sunday are fixed non-working days.
Rewards and Benefits
We offer a competitive package designed to ensure employee well-being and growth:
Financials:
Attractive base
salary plus performance-based bonuses
.
Welfare:
Inclusion of
health insurance
benefits.
Support:
Provision of
meal
and
transportation allowances
.
Progression:
Significant opportunities for
career advancement
and professional development.
If you are a French native speaker based in Braga, seize this opportunity to join us starting January 8,

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