Brazilian Portuguese Customer Support Pro
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Nutrium is looking for a Customer Support Assistant to support the Brazilian market.
The role is predominantly written, replying to patients via WhatsApp and email about appointments and the Nutrium app, with a focus on clarity, warmth, and a human touch.
You will occasionally make phone calls when needed, handling high volumes with consistency.
Working hours are 2pm to 11pm (Lisbon time) to align with Brazilian patients, in a hands-on environment that values feedback and teamwork.