Community Associate
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Tiempo completo
En
Monday
estamos buscando un/a
Community Associate
para nuestro centro en
Lisboa .
Buscamos un perfil operativo, enfocado en el bienestar de la comunidad y en la experiencia del cliente.
Si te apasionan los retos y te ilusiona formar parte de un proyecto como este, puede que seas la persona que estamos buscando.
Sigue leyendo para descubrirlo
Nuestr@s
Community Associates
se encargan de gestionar el día a día del centro y supervisar todas las operaciones desde el front desk.
Para este puesto necesitarás una gran atención al detalle, rigor en el cumplimiento de procesos, excelencia en atención al cliente y un gran don de gentes.
Serás la persona responsable de liderar la parte de eventos y el nexo natural entre la comunidad y Monday.
Ventas -
Venta de planes comerciales.
Gestión de leads orgánicos y seguimiento de ventas de planes comerciales flexibles y fijos, con comisión por resultados.
Onboarding - Bienvenida a nuevos workers.
Gestión del onboarding de los nuevos miembros tras la firma del contrato.
Presentación del centro y de la comunidad, y acompañamiento durante los primeros días.
Facturación - Emisión y seguimiento de cobros.
Gestión del proceso de facturación mensual, emisión de facturas a cierre de mes, seguimiento de pagos, explicación al cliente y resolución de incidencias.
Operativa - Gestión del día a día del centro.
Coordinación de proveedores (limpieza, mantenimiento, seguridad, etc.) para ofrecer una excelente experiencia al cliente.
Control diario del estado del centro para mantener los estándares de calidad.
Gestión de eventos internos y externos.
Persona de referencia y resolución de incidencias desde el front desk.
Deseable al menos 2 años de experiencia en gestión de activos, preferiblemente en oficinas, en puestos similares a office manager o coordinador/a de eventos
Formación en gestión de empresas, comercial/marketing o turismo
Experiencia demostrable en la creación y ejecución de eventos
Alta orientación al cliente para facilitar una experiencia única en el centro
Comodidad creando sinergias dentro de la comunidad y liderando eventos
Dominio de Excel y PowerPoint a nivel usuario
Gran atención al detalle y capacidad organizativa
Potencial para ventas y orientación comercial;
persona sociable y empática
Capacidad para gestionar y liderar una comunidad
Proactividad y autonomía
Competencia profesional completa en
inglés, portugués y español
Contrato indefinido con retribución fija + plan de incentivos.
Jornada completa de 40 horas semanales,delunesaviernes,con flexibilidad horaria (TimeFlex):entradaentre8:00y9:30hysalidaentre17:00 y 18:30 h, además de viernes intensivos de 8:00 a 15:00 h (Short Friday).
Un paquete de beneficios:
Ticket restaurant de 110 € al mes
Retribución flexible (transporte y seguro médico privado)
Día libre por tu cumpleaños
Programa de referidos
Acceso a nuestros gimnasio y a las actividades dirigidas
Posibilidad real de crecimiento y desarrollo profesional dentro de Monday, trabajando en las mejores oficinas de Barcelona, en cualquiera de nuestros centros, con espacios comunes amplios, grandes terrazas y vistas al mar
Contamos contigo para darle lavueltaaloslunes
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