Sales Force Effectiveness

Career Category
Sales & Marketing Operations
Job Description
Join our team at
AMGEN Capability Center Portugal
, consistently recognized among the top companies in the Best WorkplacesTM ranking by Great Place to Work® in Portugal. In **, we were once again distinguished as one of the top Best Workplaces in the country (category * employees), reinforcing our commitment to an exceptional employee experience and workplace culture.
We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.
This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.
Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.
What we do at AMGEN matters in people's lives.
Sales Force Effectiveness - Business Analytics
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What you will do
As a Sales Force Effectiveness - Business Analytics, you will play a key role in supporting commercial excellence, business performance, and strategic decision-making across multiple Business Units. You will partner with Marketing, Sales, Commercial Operations, and Leadership teams to deliver insights that help shape business strategy and drive execution excellence.
Some of the tasks related to this role are:
Drive analytical support for annual Brand Plan activities across all Business Units, partnering closely with Product Managers to support strategic planning, performance assessment, and business recommendations
Develop and deliver Business Reviews for the Business Units on a bi-monthly basis, providing actionable insights into performance, opportunities, and business trends
Support SIP (Sales Incentive Plan) review cycles by preparing performance analyses, tracking results, and identifying opportunities for optimization
Contribute to the POA (Plan of Action) qualification, analysis, and performance assessment to support annual activities
Lead and coordinate Market Research projects to support business decision-making, and strategic planning
Apply project management methodologies to ensure successful execution of cross-functional initiatives related to POA, Market Research and other planning activities
Develop analytical reports, presentations, and business insights using Excel and PowerPoint
Utilize Tableau, SQL, Excel and other analytical tools to extract, analyze, and visualize data to support business decision-making
Provide ad-hoc business analyses to support Sales, Marketing, FP&A and Leadership teams in strategic and operational decision-making
Collaborate with stakeholders across Business Units to understand business needs and translate them into actionable analysis and recommendations
Ensure consistency, accuracy, and quality of business reporting, performance tracking, and analytical deliverables
Contribute to ACCP continuous improvement initiatives by identifying opportunities to optimize processes and increase efficiency.
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What we expect of you
Our ideal candidate is a proactive and analytical professional with a strong business mindset and excellent communication skills. You are comfortable working with data, creating compelling business presentations, managing multiple priorities, and collaborating with diverse stakeholders. You demonstrate curiosity, independence, and a willingness to learn while supporting key commercial decision-making processes.
Proven experience and skills needed:
University Degree in Business Administration, Economics, Statistics, Mathematics, Life Sciences, Data Analytics, or related field
1-3 years of experience in Sales Force Effectiveness, Business Excellence, Commercial Operations, Business Analytics, Market Research, Consulting or related role
Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
Advanced proficiency in Microsoft PowerPoint and Excel, with the ability to create compelling executive-level presentations and business recommendations
Prepare materials and insights for leadership discussions, business reviews, and strategic planning processes
Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously
Experience working with business performance metrics and commercial analyses
Familiarity with SQL and Tableau (or similar Business Intelligence tools) for data extraction, analysis, and visualization