Automotive Field Technician

About Stratio
Stratio keeps public transport running. We monitor fleet health in real time and tell the world's largest operators exactly what's going to fail before it does.
We're a small, technical team of about 50 people, growing our Service organization to keep pace with new installations and client rollouts across Europe.
(m/f)
The role
You'll be responsible for the field work behind the installation, uninstallation, and reinstallation of the Stratio Databox, our in‐vehicle data collection unit, following our defined technical processes.
In this role, you'll work directly on client vehicles, at client sites, representing Stratio professionally and making sure every installation meets our technical and quality standards.
What Your Weeks Look Like
Installation & field work
You perform field work to install, uninstall, and reinstall the Stratio Databox and connected hardware, following our internal procedures.
Remote support & troubleshooting
You provide field or remote support to diagnose and fix issues affecting the Stratio Hardware Solution, reporting problems together with the proposed solution.
Customer & partner training
You train customers and partners on working with Stratio Hardware solutions, representing Stratio professionally during every visit.
Documentation
You create installation manuals and harnesses according to internal procedures.
Reporting
You report on work progress to your supervisor and project lead.
Must Have
What we're looking for
Technical degree or professional experience in the electrical or mechanical field
Driver's license (category B)
Full availability and flexibility to travel abroad (expect an average of 2 weeks per month traveling)
Availability to work weekends/night hours
Great level of autonomy and ability to work under pressure
Independent user of English
Strong Plus
Knowledge working with diagnostic equipment
Understanding of in-vehicle communication networks
Understanding of OBD, UDS, FMS, ISO *, J**, J, KWP, or other protocols used in vehicle networks
Previous experience in automotive/electrical maintenance
Knowledge of other languages (Spanish, French, etc.)
What This Is Not
This is not a desk job or a remote‐first delivery role.
You'll spend a significant part of your time traveling and working directly on vehicles at client sites, often on tight timelines and changing conditions.
Why this is interesting
You'd be the hands making Stratio's technology work in the real world, installing the hardware that keeps some of the world's largest fleets running.
You'd have the autonomy to represent Stratio directly in front of customers, and travel across different countries as you do it.
What We Offer
All supplementary work and night shifts are paid accordingly;
Food Allowance of ***€ per working day;
All work‐related travel is arranged and fully covered by the company. You will also receive a daily allowance for each day spent away from home;
Health Insurance to you and your children;
Flexible Working Hours;
22 vacation days, plus up to 3 extra time off days according to your tenure;
Quarterly Events to discuss Strategy;
Autonomy and Ownership Culture;
Continuous feedback culture;
Innovation Mindset;
Career Acceleration.
Location
Coimbra, with full availability and flexibility to travel abroad.
What You Can Expect From The Recruitment
Screening call with HR
1st Interview with Hiring Manager (1h) – Onsite with HR and Field Services Coordinator. We want to get to know you better and navigate through your experience, skills and motivation.
2nd Interview with Head of Professional Services (1h) - Cultural fit interview. Maybe be onsite or remote.
Live exercise (1h) – Onsite with the Team. We will simulate an installation to assess your readiness for the role and also for you to test if you'd enjoy it.
Hiring Proposal
AI & Transparency
AI‐assisted CV review: summarizes and suggests points for the hiring team to consider and help the team review applications faster; it does not make or influence hiring decisions.
Profile anonymization: your name, gender, and other personal identifiers are hidden during early screening to avoid bias.
Interview transcription: interviews may be recorded and transcribed to help our team focus on the conversation, with your consent.
Every decision about your application is made by a person from the hiring team. These tools assist our hiring team, they don't replace them.
About Stratio
Stratio is the World's Leading Real‐time Predictive Fleet Maintenance Platform. The company's proprietary technology combines large‐scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day, thus saving millions of people from