Customer Advisor
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2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Do you want to live a rewarding career, on behalf of the world's most exciting brands?
Join our client's multicultural team and make a real impact on our client's business every day.
We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the performance every day.
If you love helping others and have a natural curiosity, we are a perfect match.
Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
Responsibilities :
If you are selected as a Dutch Speaking Customer Support Advisor, you would be responsible for the tasks below:
Engage with customers to provide guidance and knowledge of products and services by incoming calls or emails.
Review requests, make appropriate decisions, and process accordingly.
Work on continuous improvement for customer satisfaction
Requirements
To be selected as a Dutch Speaking Customer Support Advisor, you need to meet the requirements below:
Have a high level of Dutch (written and oral) and fluent in English (B2)Having previous customer experience is a plusHave excellent verbal and writing skills coupled with a formal and diplomatic stanceAre proactive, self-motivated, and a great team player
If you feel you don't check off every qualification in the job description, we encourage you to apply either way.
We will do our best to match you with the right job, whether it's this one or a future role.
Benefits
Salary: **€ gross/month (12 payments) plus paid accomodation and expenses (water, electricity, internet, cleaning services) or € gross/month (12 payments) without accommodation.Monthly meal allowance paid in voucher card (net)Private health insurance after 6 monthsPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectWork in a diverse environment with people from over 75 nationalitiesWe promote inter-company mobility to work at any of our sites around the worldWorkplace: Work remote in Portugal.
Candidates need to be based in Coimbra or below CoimbraNot accepting candidates based above Coimbra
Seniority level
Seniority level Entry levelEmployment type
Employment type Full-timeJob function
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