Customer Service
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Key Information: Work Model: Remote Language: French, English Schedule: Monday to Sunday, 08:00 to 19:00 (rotative shifts, with 2 rotative days off).
There is a possibility to extend the late shift until 21:00, though this has not occurred since the line opened.
Gross Salary: ****€ per 14 months Relocation: Relocation support provided Responsibilities: - Identify business opportunities and suggest additional services to customers.
Requirements: - Proficiency in French and English.
- Strong sales skills.
- Digital skills.
- Good interpersonal skills.
- Ability to resolve conflicts effectively.
- 1+ years of previous experience in a Contact Centre or Customer Service role (preferred).
- Residency in Portugal is preferred for this remote position.
- For candidates residing in Portugal, living within 50 km of the Porto office is required.
Additional Information: - Performance bonus of 100,00 €.
- Food allowance of 7.63€ per working day.
- Relocation support includes shared accommodation for up to 12 months for candidates relocating from outside of Portugal (details discussed during interview).
- Flight tickets are not included in the relocation package.
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