Digital Platform Operations Associate With French/Relocation
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PERFORMANCE BONUS | MEAL ALLOWANCE | RELOCATION SUPPORT
Why consider this role?
Performance-based bonus Meal allowance Relocation support An opportunity to use your French skills in an international customer support environment Your mission
Help users navigate a digital betting platform by providing clear answers, resolving account-related issues and ensuring a smooth customer experience. What you'll do
Support users via inbound calls, chat and email Explain betting winnings and assist with account-related inquiries Help users resolve login and access issues Provide clear, accurate and personalized responses Adapt prepared templates to each customer's needs Identify, document and escalates complex issues when necessary What you bring
French – C1–C2 English – B2 Strong written and verbal communication skills A customer-focused mindset and a problem-solving attitude Attention to detail and the ability to follow established procedures Parisian French accent – an advantage Need to have
А Portuguese Tax Identification Number (NIF) A good move for you if...
You enjoy helping people, communicate confidently in French and can turn customer questions into clear, helpful solutions.
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