Customer Service Representative

Há 3 dias

Porto, Portugal Linde Tempo integral

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Perform customer service activities, including receiving and entering telephone requests, dealing emails for orders, answering questions, tracing order and shipment status, and resolving issues Balance your time between orders and customer service duties, helping the team achieve KPI's is part of your role Been flexible on different departments related to Order Entry Linde Global Services Customer Service Representative (m/f/d)
Porto (Maia), Portugal | req* What You Will Enjoy Doing
DUTCH and ENGLISH language is mandatory Perform customer service activities, including receiving and entering telephone requests, dealing emails for orders, answering questions, tracing order and shipment status, and resolving issues Balance your time between orders and customer service duties, helping the team achieve KPI's is part of your role Improve automation Been flexible on different departments related to Order Entry What Makes You Great
You have minimum secondary school (High School) Strong experience in daily telephone and email communication with customers (handling requests, complaints, etc.) is required Excellent communication skills, conflict resolution orientation and stress resistance Fluency in Dutch as a native language, English is a plus You have previous experience in SAP basic knowledge (preferred) You have analytical and negotiation skills Team player Why you will love working with us
At Linde we identify ourselves with our products
- either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer
you
At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your

job description
and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless. This role is a full time position based on an unlimited contract. The standard weekly

working hours
will be from 08:00 hrs till 17:00 hrs. Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only. Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

Customer Service Representative

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Customer Service Representative

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