Customer Service Executive

Smartbox Group in Portugal seeks a Customer Service Executive to be the heart of the brand, delivering seamless service across phone, email and chat. You will build relationships with B2C customers and B2B partners, supporting onboarding and daily operations from our Carcavelos office. You'll work in a fast-paced, multicultural team with a hybrid setup,...

Smartbox Group in Portugal seeks a Customer Service Executive to be the heart of the brand, delivering seamless service across phone, email and chat.You will build relationships with B2C customers and B2B partners, supporting onboarding and daily operations from our Carcavelos office.You'll work in a fast-paced, multicultural team with a hybrid setup, using...

At Smartbox Group, we believe life is meant to be lived, not just owned.As Europe's leading leisure gift provider with over 180,000 unique experiences (includingStays, Wellness, Adventure, and Gastronomy) we help millions transform their free time into unforgettable memories.Present in 10 countries with a team of 700+ people and 40,000+ partners, we aren't...

A função é focada na gestão de reclamações pós-venda de clientes do retalho, com análise de informação financeira, uso de Excel e colaboração com equipas internas e parceiros para resolução de casos.

At Smartbox Group, we believe life is meant to be lived, not just owned. As Europe's leading leisure gift provider with over 180,000 unique experiences (includingStays, Wellness, Adventure, and Gastronomy) we help millions transform their free time into unforgettable memories.Present in 10 countries with a team of 700+ people and 40,000+ partners, we aren't...

Smartbox Group in Portugal seeks a Customer Service Executive to be the heart of the brand, delivering seamless service across phone, email and chat. You will build relationships with B2C customers and B2B partners, supporting onboarding and daily operations from our Carcavelos office.You'll work in a fast-paced, multicultural team with a hybrid setup, using...

Sobre a Função Estamos à procura de um(a) Customer Service / Serviço Pós-Venda para integrar a nossa equipa em regime temporário.Esta função é focada na gestão de reclamações pós-venda de clientes do retalho, trabalhando em estreita colaboração com fabricantes e equipas internas para investigar discrepâncias e garantir a resolução eficaz...

Customer Services Executive This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‐class customer service.You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full...

Requirements: • Native or fluent in French (C2) with strong written and verbal skills. • Fluent in English (minimum B2) to work with internal teams and systems. • Strong customer service and communication skills • Confident telephone and email communication • Ability to advise and train customers on software • Strong problem-solving skills •...