Senior Genesys Engineer

Há 1 dia

Porto, Portugal Damia Group Tempo integral

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Seeking a Senior Genesys Engineer: Rhino, are you there?
At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.
Why join us?
Expand your network:
As a
consultant
at We Are META, you'll have access to a network of national and international partners across
diverse
sectors of the
tech
industry.
Enjoy our perks:
When you join the
crash
you'll have an array of
benefits
, to help you achieve the best work-life balance.
Get your perfect match:
Our
recruiters
do their best to get the best position for you, whether in terms of
working policy
(remote, hybrid, on-site) or the company's
culture
.
Personalized support:
With our
career coach
, we assure that all your needs are being met and you're being provided everything you need to excel in your professional life because the
well-being
of our Rhinos is our number one priority.
Perks of becoming a Rhino:
You'll get a welcome kit
Opportunities for career progression
Live on the edge with our health insurance
Coverflex meal card
Other protocols and special discounts
For this position, the perfect Rhino should have the following skills:
5+ years of hands-on experience with Genesys On-Premise solutions /Framework, routing, reporting, routine engine - URS);
Strong hands-on experience with Genesys Composer and IVR development;
Deep understanding of VoIP and Telephony technologies: SIP protocol, RTP, SDP and SBCs (AudioCodes, Oracle, etc.);
Familiarity with SQL databases (MS SQL, Oracle) for reporting (Genesys Info Mart);
Experience with React or Vue/Angular for building modern, responsive user interface/agent dashboards;
Familiarity with REST APIs and Web Services integration;
Experience or strong interest in Diabolocom (or experience migrating from Genesys to Cloud/CCaaS solutions like Diabolocom) is a plus;
Holder of Genesys Certified Professional (GCP) or Genesys Certified Developer certification is a plus;
Familiarity with Agile methodologies (Scrum/Kanban) is a plus;
Fluency in English (B2 Level);
Fluency in French (B2 Level) is a plus;
Availability for a hybrid regime, 2x/week, in Porto (candidates should be based in Portugal with Portuguese or EU citizenship, or a valid work permit).
If you're ready to join the crash and become a Rhino, please click
here
and fill out the form

Senior Genesys Engineer

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Senior Genesys Engineer

Guarde esta oferta e mantenha a sua pesquisa organizada

Vagas similares em Porto

Cidades principais