Servicenow Engineer

You'll Be Focused In
Developing and configuring technical solutions on the ServiceNow platform following best practices and governance standards;
Managing and supporting day-to-day platform administration activities (performance, upgrades, patches, and security);
Collaborating with stakeholders to analyze business requirements and deliver scalable, secure, and maintainable solutions;
Developing and implementing business processes (including workflows, automation, integrations, reporting, and testing);
Monitoring platform health, usage, and overall compliance across applications;
Managing update sets, deployments, and environment activities across instances;
Troubleshooting platform, integration, and workflow issues and ensuring timely resolution;
Maintainingtechnical documentation and operational manuals;
Contributing to platform governance, quality assurance, and continuous improvement initiatives.
In Order To Succeed, You'll Need
Degree in Computer Science, Software Engineering, or similar experience;
Minimum 3 years of hands-on experience as a ServiceNow Administrator, Developer, or Platform Engineer;
Strong experiencewith ServiceNow configuration, customization, and scripting (JavaScript, GlideRecord, Business Rules, Client Scripts, etc)
Experience with workflows, Flow Designer, automation, and ServiceNow platform features;
Good knowledge ofweb technologies (JavaScript, HTML, CSS) and APIs (REST/SOAP)
Understanding of platform architecture, data model, and security concepts (ACLs, roles, access control);
Experience with integrations (IntegrationHub, MID Server, external systems);
Familiaritywith DevOps practices, CI/CD, and version control (e.G., Git);
Strong analyticalskills and a solution-oriented mindset;
Proactive attitude with the ability to solve problems;
Strong communication skills and ability to work with technical and non-technical stakeholders;
Good written and spoken English.
Nice To Have
Experience with ServiceNow Automated Test Framework, Performance Analytics, or Service Portal/UI Builder
Knowledge of CMDB, Discovery, Service Mapping, or ITOM;
Exposure toAI capabilities within ServiceNow (Virtual Agent, Predictive Intelligence, GenAI);
CSA – Certified System Administrator
CAD – Certified Application Developer
CIS – Certified Implementation Specialist
About The Team & Product You will join the ScaniaNow Platform Team which is expanding to support the ongoing transformation journey of the ServiceNow platform.
The platform enables the implementation of key modules (e.G., IT Service Management, Asset Management, and Project & Portfolio Management), improving employee and user experience and transforming the way work is done.
Company Benefits
****€ to equip your home office
Flex allowance: 720€/year (60€ per month x12)
Performance bonus
Health insurance extendable to your household
Wellbeing program extendable to your household
Life insurance
Pension fundSmartphone & phone data plan
Discounts on VW Group cars and special financing conditions
Cool Things You'll Experience In Our Work Environment
Tailored remote-friendly setup for every team's vibe
Flexible working hours
Multicultural reality with + 30 different nationalities
Pet friendly environment
Boost your career with our internal mobility program, focused on your personal & professional growth
Mix and mingle across teams for idea-sharing and bonding
About VW Group Digital Solutions [Portugal] Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade.
Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.
At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges.
We make sure that our products flow smoothly in all stages of the digital value chain.
Our main areas of focus:
vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.
Ready to
#ExploreNewRoads ?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.