Bilingual Hotel Reservations Agent

Há 7 dias

Lisboa, Portugal Ocupacao Tempo integral

Concentrix in Portugal (Remote) is seeking a Customer Service Representative fluent in French and English to support hotel reservations, handle changes, and respond to travel inquiries during the night shift.
You will deliver friendly, accurate information while upholding the highest service standards.
In this role, you will assist customers via calls and emails, keep reservation records up to date, escalate complex cases, and benefit from comprehensive training and development programs offered
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