Sales Operations

Compensation: EUR 27,139 - EUR 34,732 - yearly
Company Description Meet Unit4.
With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.
With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.
At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters .
— A powerful statement that enables different priorities fordifferent people.
We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique
Job Description Regional Sales Operations reports to the Sales Operations Manager.
The role of the Regional Sales Operations analyst forms part of the Global Sales Operations team and focuses on supporting sales through the Opportunity Management lifecycle of a deal and proactively monitoring and highlighting opportunity hygiene issues (for example, sales stage, quote expiry, close date, forecast category, start date).
You will be responsible for:
Being a super user for sales tools.
Answer 'how do I...?' questions for CRM opportunities, accounts and data that will allow sales to progress quickly and efficiently.
This will contribute to a decrease in IT tickets
Be an onboarding Buddy for new Sales joining the team, contributing to decreasing ramp-up time
Identify best practices and sales process improvements, share and document them so the Sales community has easy access to the latest resources
Identify and remove sales process blockers to streamline processes and enable Sales to spend more time in front of the customer
Monitoring and highlighting Dynamics opportunity hygiene so when a deal is signed, it can be immediately moved to Closed Won and then Booked by Finance
Identifying issues with data quality and managing the ongoing processes to ensure CRM data cleanliness: accounts, contacts, hierarchy to give sales and all other stakeholders an accurate image of the data quality in CRM
Monitoring and highlighting pipeline health in collaboration with Business Operations by tracking the relevant KPIs and feeding back conclusions to Sales and Sales management to ease their decision-making process
Preparing and ensuring quality and timely win celebration emails are sent, so the entire organization is aware of the great wins and each deal's insights
Identify sales knowledge gaps in tools and processes and liaise with Sales Enablement for them to organise appropriate training
Executing the internal cancellation process
Providing backup across the regional sales ops team across regions if other colleagues are out of office
Maintaining the Opportunity Management process library and playbook so Sales can always have access to the latest process descriptions, "How to" documents and checklists
Being a Subject Matter Expert for 1-2 key projects/topics to be defined.
The topics already have owners, you are going to work together with the owners, help them and make sure the input from the business is considered and to make these topics "land" afterwards.
For the Sales Operations team you are the go-to person regarding this topic
By doing the above, you will increase tool and process knowledge and accelerate and enable growth.
Qualifications Knowledge, Skills and Experience:
You have 1-2 years' professional experience in a sales support role
You have Experience with CRM tools
You are a self-starter and you have the ability to work independently within a team environment
You can manage, collaborate and critically prioritize, ensuring the utmost efficiency between teams
Strong communication and interpersonal skills
Strong analytical skills
You have written and oral fluency in the English language
You have excellent work ethic and reliability
Additional Information Who we are?
We are a people-first community that nurtures all the areas that surround your working experience.
With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
We believe that 'How work should feel' is an evolving statement.
Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated.
We are reimagining how work makes people feel.
What we offer?
a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
growth opportunities - we provide the tools and guidance required so that you can focus on what