Dutch-Speaking Insurance Company Customer Repr – Lisbon, Portugal

**€ base — plus Accommodation Provided, Flights Covered, Private Health Cover.
Insurance Company Customer Representative – Dutch Speaker in Lisbon, Portugal.
What you'll actually take home **€ base We put the figure in the advert on purpose.
If it doesn't work for you, you should know that now rather than after three interviews.
The perks, in full Accommodation Provided Flights Covered Private Health Cover Paid Training Everything else in the package You also get full-time position with indefinite contract, on-site role in a central Lisbon location, full paid training to prepare you for the role, performance-based incentives and bonus opportunities, referral bonus program for recommending new colleagues, and access to career development programs, language courses, and learning platforms A dynamic, multicultural work environment with growth potential.
The job itself CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a Dutch-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal.
In this role, you'll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience.
This is a fantastic opportunity to be part of a multicultural team and work in a fast-paced, supportive Day to day that means closerHire is partnering with a global leader in customer experience and technology solutions to recruit a Dutch-speaking Customer Service, representative for an insurance-related project in Lisbon, Portugal.
In this role, you'll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience.
This is a fantastic opportunity to be part of a multicultural team and work in a fast-paced, supportive environment with clear opportunities for career advancement.
Key Responsibilities, handle incoming calls and chats from customers with inquiries about their insurance policies, process service requests in the client's policy administration system, compose and send responses to emails and letters, including contract documents and policy information, conduct indexation and electronic archiving using internal document management tools, and manage requests for policy changes, including updating payment methods.
Moving there To get you on the ground: accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280EUR, deducted from salary.
Inside, portugal - only available if candidates are coming directly from a competitor.
Reimbursement of flight ticket on the 6th month of work, up to 400EUR.
Health, insurance since day 1 for small amount, free after 6 months, and notes: candidates need to pass dup check and then can be scheduled for interview right away.
they also need to do the tests before the interview - link here.
Life in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client.
We are an equal-opportunity recruiter and consider every applicant on ability alone.