Customer Support Representative
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Location: Porto, Portugal
Work Model: On-Site
New opening: Customer Support Representative, Porto, Portugal. French speakers encouraged to apply.
You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.
Your Responsibilities:
- Resolve issues efficiently without cutting corners on quality
- Flag recurring issues so they can be addressed at the source
- Respond to customer questions across phone, chat, and/or email
- Keep internal systems and case notes accurate and current
Requirements:
- French: Fluent | English: B2
- Able to stay organized when handling multiple cases at once
- Reasonably tech-comfortable - happy learning new internal systems
- Clear, professional communication style, written and verbal
We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.
We review applications on a rolling basis, so it's worth applying sooner rather than later.
We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.
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