French Travel Agent in Porto | 2000 Euros Welcome Bonus
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Grow Your Career in Customer Support - Car Rental Project
Are you enthusiastic about customer service and interested in the travel and mobility sector ? Join a dynamic, international team where you'll support customers with their car rental needs, from reservations and vehicle information to payments and rental services.
If you enjoy helping people, have a strong eye for detail, and are skilled at finding solutions, this opportunity is an excellent way to strengthen your customer service expertise while gaining experience in a fast-paced, multicultural environment.
Role Overview:
As a Customer Specialist for a Car Rental Project , you will assist customers at every stage of their rental experience, ensuring they receive reliable information and effective support for their booking and service-related needs.
Key Responsibilities:
- Deliver high-quality, customer-focused support through phone calls, emails, live chat, and other communication channels.
- Respond to questions regarding reservations, vehicle availability, rental conditions, payment procedures, and pick-up and return arrangements.
- Provide accurate, easy-to-understand information in line with company policies, procedures, and service standards.
- Assess customer needs and identify suitable solutions in a timely and efficient manner.
- Manage customer concerns and complaints professionally, referring more complex cases to the appropriate departments when required.
- Process requests involving booking changes, cancellations, rental extensions, and other service-related matters.
- Document customer interactions, requests, and resolutions accurately in the relevant internal systems.
- Work closely with internal teams and rental branches to investigate issues and ensure effective resolution.
- Contribute to customer satisfaction by maintaining high standards of service quality, accuracy, and productivity.
- Participate in ongoing training to remain informed about vehicle categories, rental options, booking procedures, and company guidelines.
Requirements:
- Language Skills: Fluent in French (C1/C2 level) and English (B2 level)
- Eligibility: EU citizenship or valid Portuguese residency card
- Experience: Minimum 1 year of experience in Customer Support
- Skills: Strong analytical, creative, and communication abilities
- Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field
Why join us:
- Competitive Salary : Your expertise and dedication are rewarded
- Language Bonus : Additional rewards for your language proficiency
- Meal Allowance : Daily support during your work hours
- Health & Life Insurance : Comprehensive benefits for your well-being
- Collaborative Team : Be part of a communicative and supportive work environment
- Relocation Assistance : Smooth transition support for your move
Onsite Work : Engage and grow in a collaborative office environment
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Porto, Porto, Portugal Cross Border Talents Tempo integral 18 000 € - 24 000 € ContratoGrow Your Career in Customer Support - Car Rental Project! Are you enthusiastic about customer service and interested in the travel and mobility sector? Join a dynamic, international team where you'll support customers with their car rental needs, from reservations and vehicle information to payments and rental services. If you enjoy helping people, have a...
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Porto, Porto District, Portugal CareerWallet Tempo integralGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry ? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services . If you are customer-focused, detail-oriented, and enjoy...
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Porto, Porto, Portugal Cross Border Talents Tempo integral 18 000 € - 24 000 € ContratoGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services. If you are customer-focused, detail-oriented, and enjoy...
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Porto, Porto, Portugal BlueView Talent Tempo integralGrow Your Career in Customer Support – Car Rental Project! Are you enthusiastic about customer service and interested in the travel and mobility sector ? Join a dynamic, international team where you'll support customers with their car rental needs, from reservations and vehicle information to payments and rental services. If you enjoy helping people, have...
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Porto, Porto, Portugal Cross Border Talents Tempo integral 20 000 € - 28 000 € ContratoGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services. If you are customer-focused, detail-oriented, and enjoy...
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porto, porto, Portugal BlueView Talent Tempo integralGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services. If you are customer-focused, detail-oriented, and enjoy...
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Porto, Porto District, Portugal CareerWallet Tempo integralGrow Your Career in Customer Support - Car Rental Project! Are you enthusiastic about customer service and interested in the travel and mobility sector ? Join a dynamic, international team where you'll support customers with their car rental needs, from reservations and vehicle information to payments and rental services. If you enjoy helping people, have...
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Porto, Porto, Portugal Cross Border Talents Tempo integral 18 000 € - 30 000 € ContratoGrow Your Career in Customer Support - Car Rental Project! Are you enthusiastic about customer service and interested in the travel and mobility sector? Join a dynamic, international team where you'll support customers with their car rental needs, from reservations and vehicle information to payments and rental services. If you enjoy helping people, have a...
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Porto, Porto, Portugal BlueView Talent Tempo integral 22 000 € - 28 000 € ContratoGrow Your Career in Customer Support - Car Rental Project! Are you enthusiastic about customer service and interested in the travel and mobility sector? Join a dynamic, international team where you’ll support customers with their car rental needs, from reservations and vehicle information to payments and rental services. If you enjoy helping people, have...
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Porto, Porto District, Portugal CareerWallet Tempo integralGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry ? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services . If you are customer-focused, detail-oriented, and enjoy...
