Dutch-speaking Customer Support Advisor – Fintech – Portugal(Immediate Start)
Há 10 horas
Lisboa, Portugal
CloserHire
Tempo integral
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Hiring now: Dutch-speaking Customer Support Advisor –
Fintech — Portugal (remote). Dutch required. 1 100,00 € x 14 yearly
+ Complexity Bonus. Check you qualify first C2-level fluency in
Dutch and strong command of English (B2+) Minimum 1 year of
experience in customer service, hospitality, retail, or similar
environments is preferred Experience in financial services,
fintech, or internet-based companies is a strong plus Strong
attention to detail, organizational skills, and problem-solving
mindset Comfortable using PC-based tools, internet systems, and
software applications Ability to work independently and manage
responsibilities in a remote environment Collaborative, resilient
attitude and customer-first mindset If those line up, the rest is
worth your time. Who the employer is CloserHire is partnering with
a leading global customer experience company to recruit a
Dutch-speaking Customer Support Advisor for a top-tier financial
technology platform that provides online payment solutions for
individuals and businesses worldwide. This is a unique opportunity
to work fully remotely, supporting customers with digital wallet
and payment-related inquiries while being part of a fast-growing,
international fintech environment. As a Customer Support Advisor,
you will play a vital role The work The role centres on providing
customer support via phone, chat, and email in Dutch, accurately
logging and tracking interactions in the CRM system,
troubleshooting payment and account issues related to digital
wallet products, offering clear, timely resolutions with
professionalism and empathy, and ensuring compliance with
procedures and service standards. Pay 1 100,00 € x 14 yearly +
Complexity Bonus Portuguese contracts pay 14 salaries a year — your
normal monthly salary plus a holiday and a Christmas salary. The
annual figure is well above monthly × 12, which is worth working
out before you compare it to an offer at home. Included 14 Salaries
a Year Work From Home Benefits Alongside the salary you get fully
remote working model from anywhere within, portugal. Opportunity to
join a growing global fintech environment, international,
supportive, and multicultural team, career development
opportunities within a global organization, comprehensive training
and tools provided to help you succeed, flexibility and convenience
of working remotely, notes: "Monday to Friday
- 08:00 to 17:00 Days, and off
- Saturday and Sunday". Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. To apply Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
- 08:00 to 17:00 Days, and off
- Saturday and Sunday". Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. To apply Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.