Dutch-speaking Customer Support Advisor – Fintech – Portugal(Immediate Start)

Há 10 horas

Lisboa, Portugal CloserHire Tempo integral
Hiring now: Dutch-speaking Customer Support Advisor – Fintech — Portugal (remote). Dutch required. 1 100,00 € x 14 yearly + Complexity Bonus. Check you qualify first C2-level fluency in Dutch and strong command of English (B2+) Minimum 1 year of experience in customer service, hospitality, retail, or similar environments is preferred Experience in financial services, fintech, or internet-based companies is a strong plus Strong attention to detail, organizational skills, and problem-solving mindset Comfortable using PC-based tools, internet systems, and software applications Ability to work independently and manage responsibilities in a remote environment Collaborative, resilient attitude and customer-first mindset If those line up, the rest is worth your time. Who the employer is CloserHire is partnering with a leading global customer experience company to recruit a Dutch-speaking Customer Support Advisor for a top-tier financial technology platform that provides online payment solutions for individuals and businesses worldwide. This is a unique opportunity to work fully remotely, supporting customers with digital wallet and payment-related inquiries while being part of a fast-growing, international fintech environment. As a Customer Support Advisor, you will play a vital role The work The role centres on providing customer support via phone, chat, and email in Dutch, accurately logging and tracking interactions in the CRM system, troubleshooting payment and account issues related to digital wallet products, offering clear, timely resolutions with professionalism and empathy, and ensuring compliance with procedures and service standards. Pay 1 100,00 € x 14 yearly + Complexity Bonus Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home. Included 14 Salaries a Year Work From Home Benefits Alongside the salary you get fully remote working model from anywhere within, portugal. Opportunity to join a growing global fintech environment, international, supportive, and multicultural team, career development opportunities within a global organization, comprehensive training and tools provided to help you succeed, flexibility and convenience of working remotely, notes: "Monday to Friday
- 08:00 to 17:00 Days, and off
- Saturday and Sunday". Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. To apply Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.