Director, Training Oversight

h3Director, Training Oversight Development
- Clinical
- FSP, home-based in Europe /h3pstrongUpdated: /strong March 24, 2025br/strongLocation: /strong Portugal-Europe
- PRT-Home-Basedbr/strongJob ID: /strong /ppbTraining Oversight Development Lead (Director), Clinical, FSP, home-based in Europe /b /ppbJOB RESPONSIBILITIES /b /ppb1. Training Leadership Strategic Vision /b /pulliDevelop and implement a bstrategic training framework /b that aligns with company objectives and supports operational excellence. /liliOversee and mentor bTraining Specialists /b, ensuring high-quality training delivery and continuous professional development. /liliAnalyze bsite inspection findings and oversight visit trends /b to tailor training programs that address identified gaps and mitigate future risks. /liliDemonstrate the bimpact of training initiatives /b by linking improvements to operational, compliance, and performance outcomes. /liliStay informed on bindustry trends, regulatory changes, and audit findings /b to proactively adapt training strategies. /li /ulpb2. Quality-Driven Training Development /b /pulliOversee the bcreation and refinement of training content /b, ensuring it meets compliance, operational, and role-specific needs. /liliUtilize bsite inspection findings and oversight visit trends /b to design targeted training programs that address root causes of non-compliance and enhance operational effectiveness. /liliMonitor bperformance trends, audit reports, and quality findings /b to identify systemic gaps and implement bstrategic training improvements /b. /liliPresent btraining impact reports /b to leadership, demonstrating effectiveness and recommending adjustments. /li /ulpb3. Training Program Execution Assessment /b /pulliLead the bdevelopment and delivery of role-specific, leadership, compliance, and skill-based training programs /b. /liliEnsure training is bdata-driven /b, adjusting programs based on boversight visit findings, KPIs, participant feedback, and trend analysis /b. /liliSupport cross-functional training initiatives, including brole cross-training and upskilling programs /b. /liliCollaborate with operational leadership to ensure training supports bbehavioral and competency growth /b and drives continuous improvement. /liliGuide and support bTraining Specialists /b in content development, facilitation, and program refinement. /liliFoster a bculture of learning, innovation, and accountability /b within the training team. /liliEnsure alignment with key business stakeholders, including bClinical Operations, Learning Centers, FSP, and Project Management Offices /b. /liliPartner with bChange Management teams /b to develop training strategies for new initiatives and process improvements. /li /ulpb5. Develop training framework designed to support Functional Service Provider partnerships in collaboration with customers /b /pp
• Establish and lead the training framework designed to support customer partnerships, balancing training, performance quality, governance, and continuous improvement. /pp
• Participate in Steering Committee meetings with customer training teams to ensure alignment with partnership strategic goals, escalations, and oversight. /pp
• Partner actively with our customer training quality oversight teams to oversee ongoing training content development, training delivery and quality standards. /ppb6. Operational Excellence Continuous Improvement /b /pulliRegularly bassess training effectiveness /b, using boversight visit trends, site inspection data, and operational feedback /b to refine programs. /liliBuild business cases and bROI justifications /b for training initiatives, ensuring efficient resource utilization. /liliOversee the implementation of btechnology-driven training solutions /b to improve accessibility, engagement, and performance. /li /ulpBy integrating boversight visit trends, site inspections, and performance analysis /b, this role ensures btraining programs remain proactive, impactful, and aligned with operational success /b. /ppbQualifications /b /ppbQualifications Experience /b /pulliMin Bachelor’s degree (Master’s, PhD, MBA is highly preferred) in a relevant field (Life Sciences, Education, Organizational Development, Business, or a related discipline) and fluency in English. /liliMin 8+ years of experience in training development, leadership, or learning development within the pharmaceutical, clinical research, or healthcare industry. /liliStrong background in btraining content development and delivery /b, with expertise in instructional design and adult learning principles. /liliExperience in managing and bmentoring training teams /b that deliver training to operational teams. /liliDemonstrated ability to ensure that monitoring teams achieve brelevant performance metrics /b through effective training programs. /liliPrior bcustomer-facing experience /b, with a proven track record of engaging with clients, responding to feedback, and aligning training strategies with