Technical Support Advisor

Há 1 hora

Lisboa, Portugal CareerWallet Tempo integral

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

An international employer based in Lisbon, Portugal is hiring a Technical Support Advisor to join their Dutch-speaking team.

Good fit for someone who likes untangling technical problems and can explain the fix in plain language to someone non-technical.

Your Responsibilities:

  • Follow up to confirm a fix actually solved the problem
  • Diagnose technical issues reported by customers
  • Stay current on product changes that affect common issues
  • Balance thoroughness with keeping resolution times reasonable

Requirements:

  • Fluent Dutch, English
  • Right to work in the country without sponsorship required
  • Eligible to work in the EU (citizenship, valid permit, or equivalent)
  • Comfortable in a fast-moving, customer-facing role

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

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