Customer Support Representative
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Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week
New opening: Customer Support Representative, Lisbon, Portugal. Ukrainian speakers encouraged to apply.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
Your Responsibilities:
- Recognize when something needs escalating versus resolving directly
- Resolve issues efficiently without cutting corners on quality
- Respond to customer questions across phone, chat, and/or email
- Keep internal systems and case notes accurate and current
Requirements:
- Fluent Ukrainian, English
- Right to work in the country without sponsorship required
- Eligible to work in the EU (citizenship, valid permit, or equivalent)
- Some prior customer-facing experience is a plus, though not essential
We keep candidates updated at each stage rather than leaving you guessing after you apply.
We review applications on a rolling basis, so it's worth applying sooner rather than later.
We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.
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