Automotive Workshop Growth

pMSX International supports leading automotive manufacturers worldwide in optimizing workshop and aftersales operations, increasing customer satisfaction, and improving the performance of service businesses. Operating in more than 80 countries, MSX is one of the leading partners in the automotive industry. /pJob Description pAs a bBusiness Success Partner (m/f/d) /b, you will support and develop workshops within our network. Using state-of-the-art AI-based platforms, as well as extensive market and vehicle data, you will help partners improve their performance, capacity utilization, and profitability in a sustainable way. /ppYour

Key Responsibilities
/pulliBuilding and maintaining long-term customer relationships through regular on-site visits /liliAnalyzing sales and performance metrics and identifying improvement opportunities /liliEnhancing quality, efficiency, and profitability within workshop operations /liliProviding consulting and support in the parts and aftersales business /liliImplementing defined business and service standards /liliInitiating and supporting marketing and sales activities /liliPlanning and executing actions aligned with market strategy /liliPresenting business recommendations and sales initiatives /liliCollaborating closely with workshops, dealerships, and other partners /liliUsing CRM systems for lead management, customer support, and sales forecasting /liliMonitoring, analyzing, and reporting business performance results /liliPresenting relevant sales and market data /liliGathering and analyzing market intelligence to identify new business opportunities /li /ulQualifications pYour Profile /ppYou have experience in the automotive industry, for example as: /pulliService Assistant /liliParts and Accessories Service Representative /liliAutomotive Service or Diagnostic Technician /liliBody and Vehicle Builder /liliWorkshop Manager /li /ulpIn addition, you possess: /pulliStrong sales orientation and a passion for customer interaction /liliExperience driving revenue growth and business development /liliThe ability to advise, influence, and persuade others effectively /liliExcellent presentation and communication skills /liliStrong digital literacy and openness to new technologies /liliAn independent working style and proven sales success in parts or aftersales businesses /liliFluent German and English language skills /li /ulAdditional Information pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p