Technical Support Expert
Há 4 horas
Porto, Porto District, Portugal
CareerWallet
Tempo integral
Grátis com e-mail ou Google
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Grátis com e-mail ou Google
Ao continuar, aceita os nossos Termos & Política de Privacidade.
Technical Support Expert - Iberian market
Location: Portugal, Porto
Job category: Customer Service Representative (CSR)
Language: English, Spanish
Transcom is a global community of customer experience experts. All nimble, curious, driven, longlife learners, and committed to the world’s best loved brands. We are seeking a highly motivated and tech-savvy individual to join the Tech Support team for Samsung. We are looking for a Trilingual Technical Support & User Enablement Expert who loves helping others, deeply cares about providing excellent customer service, and has a true passion for the world of technology and AI, and we want you to join us What’s in it for YOU- International and inclusive environment that makes you feel supported, encouraged and welcome from day one.
- Cutting edge technology: be at the forefront of technology, working with the latest tech products and innovations
- Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists
- Full support with the whole relocation process and settling in
- Ensure the user the most out of their tech products while using the finest cutting edge technology tools to assist you in your daily work
- Utilize your in-depth knowledge of the technology products to diagnose and resolve complex problems
- Advocate for our customers’ needs and provide outstanding service
- Native or fluent in Portuguese and Spanish
- Intermediate English proficiency (B2+) written and oral
- Experience in trouble shooting hardware and software on various electronic devices
- Strong understanding of mobile operating systems (Android & IOS) + common software
- Analytical mindset to diagnose & troubleshoot technical issues
- Positivity and ability to manage stressful situations
- Active listener and strong interpersonal skills to build rapport with costumes
- Resourcefulness to find creative solutions and workarounds
Share this job
More jobs like this
Transcom ©2026 Privacy — Terms Locations T:Life Job openings Follow Us word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word wordmmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1#J-18808-Ljbffr