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Join a leading international company in the BPO industry, supporting a major European e-commerce and online marketplace platform
Work Model: 100% Remote
Position: Customer Support Representative
Key Responsibilities
- Provide high-quality customer support via phone, email, and chat.
- Assist customers with orders, deliveries, returns, refunds, and account-related inquiries.
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Deliver professional and personalized support.
Requirements
- Dutch proficiency at C2 level and English proficiency at C1 level or above.
- Excellent communication and problem-solving skills.
- Strong customer-oriented mindset.
- Previous experience in customer service or e-commerce is an advantage.
- Ability to work independently in a remote environment.
What We Offer
- 100% remote working model.
- Competitive salary package.
- Career growth and development opportunities.
- Professional training and ongoing support.
- Supportive and collaborative team.
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