Customer Support with Polish
Há 1 mês
Our client is an outsourcing company that is a market leader in customer service services. They cooperate with many well-known brands, on behalf of which they provide exemplary assistance on a daily basis with problems encountered by customers.
Your responsibilities:
- Receiving incoming calls or messages from customers wanting information or needing support in solving various types of problems (first line of contact with the customer)
- Effective identification of needs and matching of appropriate solutions for the company's clients
- Transferring complex problems to other departments of the company for efficient resolution
Employer requirements:
- You speak Polish fluently (at least C1)
- You speak English at a communicative level (at least B2)
- You live in Lisbon or are ready to move
- You have strong oral and written communication skills
REMUNERATION:
- 1,295 euros gross without accommodation
- 1,040 euros gross with accommodation (private room in a shared apartment)
The employer offers:
- Private health insurance (in addition to standard insurance).
- Relocation package: Airport pickup and administrative assistance with registration in Portugal, reimbursement of flight costs after 6 or 9 months of successful integration, accommodation in one of the company's apartments in Lisbon
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