Customer Support with Icelandic in Portugal

4 semanas atrás


Lisbon, Portugal Talent Trail Tempo inteiro
Job Description

Are you fluent in Icelandic and have strong communication skills? We have exciting job opportunities in Customer Support Take the next step in your career by working with some of the top global brands.


What You’ll Do:

- Communicate with customers via phone, chat, and email

- Monitor and resolve cases efficiently to ensure quick resolution

- Maintain customer satisfaction while representing a major brand

- Develop and sustain strong, professional relationships with partners, always showing empathy

- Work towards achieving targets set by both the client and the company


What You Need:

- Fluency in Icelandic

- Proficient English communication skills

- Strong communication, interpersonal, and problem-solving abilities

- Basic computer knowledge and technical skills

- Ability to multitask effectively

- Team-oriented with the ability to thrive in a fast-paced, energetic environment


What we offer:

- Comprehensive relocation support to Portugal, including flight, hotel stay, and assistance with finding housing—all at no cost to you

- Competitive monthly salary plus two additional salaries per year

- Health benefits and various other discounts

- Full training provided by certified instructors

- Opportunities for career advancement and professional development


Note: When you apply for this vacancy, you are giving your GDPR consent to Talent Trail. We might share your CV details directly with our client for the purpose of recruitment.



Requirements
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