Collections Specialist

Há 1 mês

Lisbon, Portugal Unit4 Tempo inteiro
Job Description

Manage customer/account queries to ensure sales ledger balances are clean on customer account

Stratify collection activities to maximize cash receipts

Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers

Notify of uncollectable debt risks & mitigate where possible

Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts

Investigate historical data for each debt

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Work very close to sales team to solve the disputes

Identify the queries and work on the resolution with billing

Update the accounts with records and collection efforts


Qualifications

Degree in Business, Finance, Economics or similar preferred but not essential

Desirable experience as collections specialist or in Order to Cash process (2/3 years)

Dutch - Native or professional proficiency.

Good problem solving and reasoning skills

Excellent communication skills - Fluent English

Comfortable to work under pressure and with targets

Good problem solving and reasoning skills

Customer oriented

Positive Thinking, willingness to learn and Team Player attitude required



Additional Information

We offer

Home office Hybrid model (3 days home / 2 days office) 

A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.

 

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