Dutch Customer Advisor for Abbott Diabetes Care

4 semanas atrás

Lisbon, Portugal Foundever Portugal Tempo inteiro
Description:

Come and work with us.

 

Do you want to contribute to healthcare and well-being around the world? 

Are you Dutch native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon? 

So we have the perfect opportunity for you

 

Your future project: join our Dutch Customer Support team.

 

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
  • Offer specialized customer support through written and phone communication
  • Provide information regarding purchasing procedures, orders' tracking, and deliveries
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:

  • Native or proficient level of Dutch (C2)
  • Intermediate level of English (at least B2) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 

Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

 

Apply today 

Skills/ Customer Service,Effective Communication,Problem-Solving

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