Italian Service and Delivery E-commerce Support for Social Media Trending Videos

Há 1 mês

Lisbon, Portugal Foundever Tempo inteiro

Italian Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal

Req ID#: 384003

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Would you like to work with a company that inspires more than 1 billion users on its platform?
Are you Italian native or fluent with strong communication skills? 
Looking to make your career in a multicultural environment in the sunny and happy Lisbon? 
So we have the perfect opportunity for you We offer a comprehensive Compensation Package of €1,380 per month

 
Your future project: join our Italian Service and Delivery E-commerce Support team.

Our client is the leading destination for short form mobile video, with the mission to inspire creativity and bring joy.


As an Advisor in this project, your daily responsibilities will include:

Manage customer/seller/creator enquiries proficiently and professionally while meeting specific quality expectations. Identify root cause of reported issues and provide appropriate resolutions in order to deliver excellent service. Summarize the Q&A and log in to the knowledge management tool.  Promptly escalate critical/ high-risk cases to the appropriate authority. Coordinate with other teams/ departments to resolve customer issues, follow-up and make sure close-loop to all escalations. Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance operating process and improve overall customer experience. Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards. Engage sellers to develop long-term relationships and confidence in client’s Ecommerce. Support ad-hoc projects and initiatives per business needs.

To succeed in the role, you will need to have:

Native or proficient level of Italian (C2) Intermadiate level of English (at least B2) Ability to adapt to a challenging software system. Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or a valid work permit for Portugal Availability to work from our site in Sete Rios Availability to work 24x7 (40 hours/week)

Benefits.

Competitive wages Relocation package Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today 


Job Segment: Social Media, Media, Marketing

  • French Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Foundever Tempo inteiro

    French Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384001 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you French native or fluent with strong communication skills? Looking to make...

  • Spanish Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Foundever Tempo inteiro

    Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384002 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Spanish native or fluent with strong communication skills? Looking to...

  • German Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Foundever Tempo inteiro

    German Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384004 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you German native or fluent with strong communication skills? Looking to make...

  • Spanish Service and Delivery E-commerce Support for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Foundever Tempo inteiro

    Spanish Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384002 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Spanish native or fluent with strong communication skills? Looking to...

  • German Service and Delivery E-commerce Support for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Foundever Tempo inteiro

    German Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384004 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you German native or fluent with strong communication skills? Looking to make...

  • French Service and Delivery E-commerce Support for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Foundever Tempo inteiro

    French Service and Delivery E-commerce Support for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384001 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you French native or fluent with strong communication skills? Looking to make...

  • Italian Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...

  • Italian Service and Delivery E-commerce Support for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...

  • Italian Content Moderator for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Foundever Tempo inteiro

    Italian Content Moderator for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384969 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong English communication skills? Looking to make your career...

  • Italian Content Moderator for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Foundever Tempo inteiro

    Italian Content Moderator for Social Media Trending Videos - Lisbon, Portugal Req ID#: 384969 Lisboa, Portugal, PT Job Description: Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong English communication skills? Looking to make your career...

  • Italian Service and Delivery E-commerce Support

    Há 1 mês

    Lisbon, Portugal Foundever Portugal Tempo inteiro

    Description Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect...

  • Italian Service and Delivery E-commerce Support

    4 semanas atrás

    Lisbon, Portugal Foundever Portugal Tempo inteiro

    Description Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect...

  • Italian Team Manager for Social Media Trending Videos

    2 meses atrás

    Lisbon, Portugal Foundever Tempo inteiro

    Italian Team Manager for Social Media Trending Videos - Lisbon, Portugal Req ID#: 383663 Lisboa, Portugal, PT Job Description: Come and work with us. We are looking for a talented and accomplished Italian Team Manager to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors...

  • Spanish Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Spanish native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...

  • German Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you German native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...

  • Spanish Service and Delivery E-commerce Support for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Spanish native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...

  • German Service and Delivery E-commerce Support for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you German native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...

  • French Service and Delivery E-commerce Support for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you French native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? ...

  • Italian Content Moderator for Social Media Trending Videos

    Há 1 mês

    Lisbon, Portugal Foundever Portugal Tempo inteiro

    Description Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the...

  • Italian Content Moderator for Social Media Trending Videos

    4 semanas atrás

    Lisbon, Portugal Foundever Portugal Tempo inteiro

    Description Come and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the...