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DevOps Monitoring Engineer

6 meses atrás

Lisbon, Portugal Richemont Tempo inteiro

DevOps Monitoring Engineer

“Be at the center of the cloud organization at Richemont, driving the transformation of our 

Group technology and supporting our Maisons in their cloud journey.” 

Alexandre R. DevOps Platform Manager 

As a Cloud Solutions Engineer with monitoring expertise, you will be part of the DevOps monitoring and operation team within the Cloud and DevOps Services department. You will report to the Monitor and Operate team lead, dealing with a broad audience of engineers and technical experts internally; you will also be in touch with our business partners and our Maisons. This position is to strengthen Monitoring Solutions team as more and more workloads are brought to the cloud, therefore managing a large set of monitoring tools. 

You will contribute to identifying monitoring requirements, setting best practices, and developing infrastructure and tools that enable the usage of our monitoring standard. And help initiatives by providing advisory services to project teams. 

Responsibilities for monitoring engineer 

Deliver the monitoring platform as a service (set-up, troubleshooting, maintenance) to the enterprise's other infrastructure and application teams. 

Establish clear, well-defined monitoring standards across all service delivery teams in the enterprise 

Establish guidelines around system alerting and alert routing to ensure efficient and timely response to infrastructure\system issues that impact production environments 

Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed 

Enforce best practices around data collection and storage of collected metrics to ensure that we have the appropriate data required for real-time problem detection, rapid problem resolution, and practical post-mortem analysis 

Maximize our knowledge as industry-leading experts on monitoring systems so that we can understand and implement advanced monitoring scenarios, address monitoring gaps, and ensure that our corporate resources are monitored as effectively as possible 

Create a culture and process of continuous refinement in the monitoring space by establishing an iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service delivery teams 

Qualifications for monitoring engineer 

Excellent communication skills and autonomy in following tasks and assisting projects 

Fluent in English mandatory, other language a plus 

Implementing and supporting enterprise monitoring tools for Cloud Providers, networks, server, and storage infrastructures application monitoring and performance of Richemont 

3 to 5 years of experience as a Cloud Solutions Engineer with solid expertise in monitoring services internationally. Strong experience with infrastructure-as-code automation using Terraform, Gitlab, etc, with configuration management using either Ansible or an equivalent.Intermediate understanding of the IT & Network infrastructure 

Proficiency in scripting languages such as Python, bash, or PowerShell for automation and orchestration tasks 

Strong experience in a Saas Infrastructure Monitoring application, APM/RUM tools DataDog, Site 24x7, or similar 

Experience with Alerting tool. Pagerduty or similar 

Knowledge of cloud platforms (AWS, Alicloud, Azure is a plus) and their monitoring capabilities 

Familiarity with containerized technologies like Anthos, EKS, ACK 

Good understanding of Agile/DevOps operating model with experience and passion to work in a fast-paced Agile environment, delivering features in a time duration and utilizing automation whenever possible 

Good analytical thinking and skills to report efficiently to a broad audience 

Excellent communication and collaboration skills to work effectively with cross-functional teams 

Strong documentation skills to create clear and concise technical documentation 

How do we keep you smiling? 

• In a young and dynamic team environment focusing on personal development (training, conferences, certifications, etc.), you will improve our application and infrastructure monitoring within the Richemont Group. 

• You will work with a multicultural stakeholder (Maisons and markets) and for a great company in the luxury industry. 

• You will actively participate in Conferences and Summits concerning cloud providers’ technologies and provide guidance and feedback regarding technologies available in the market. 

• Opportunity to travel and participate in best-of-market vendor events. 

• Best of market remuneration and company advantages. 

Your Journey With Us: 

1. If your application is selected, we will contact you ASAP for an informal introductory call. 

2. The next step from there would be a first Technical interview with Joël Rochat and then, if there is 

a match, a second interview with Alexandre R., DevOps Platform Manager;