Senior Developer Advocate

Há 2 dias

Lisbon, Portugal PagerDuty Tempo inteiro

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a Sr. Developer Advocate in Lisbon to join our diverse, customer-focused team As a Sr. Developer Advocate , you will spend the majority of your time creating useful content for a technical audience, participating in technical communities, and serving as a subject matter expert for your peers. This is an exciting opportunity to share best practices and your insights with a technical audience. The ideal candidate is strongly interested in incident response, product security, and customer experience. You are also a great communicator with a strong technical background focused on helping our community improve and understand how best to automate their operations workflow.

KEY RESPONSIBILITIES

Write, speak about, and help invent the future of the PagerDuty platform, with a focus on the developer audience and incident response.  Create and deliver content about topics relevant to the PagerDuty developer audience that drive community engagement. Represent PagerDuty at developer conferences by presenting relevant technical talks. Respond to questions, engage with community members, and generally participate in the as well as other technical communities (e.g. Mastodon, Twitter, StackOverflow).  Create and manage relationships with software developers who are interested in using and extending PagerDuty APIs. Build sample apps, extensions, and integrations with both PagerDuty APIs and Rundeck.  Improve the developer experience of using PagerDuty by creating or curating tools to support popular languages (Java, Go, Python, Node, C#, etc.) Define open source practices for PagerDuty, including creating standards around open source project maintainership. Host and run events (hackathons, workshops, etc) to encourage developers to build on top of PagerDuty’s APIs.  Support PagerDuty’s developer portal, help manage documentation of the PagerDuty API and represent community developer interests back to Product and Engineering teams.

BASIC QUALIFICATIONS

3+ years experience in software development or working closely with developer audiences (i.e., as a software architect or cloud solution architect) Significant coding experience in 1-2 languages, high level of comfort writing code that leverages APIs Prior track record of presenting either written or speaking content to developer audiences (blog posts, conference talks, webinars, podcasts, etc) A passion for learning new technologies and creatively applying them to community and customer use cases  Active participation in existing open source or other technical communities Ability to thrive in a fast-moving and often ambiguous environment Ability to travel (min 25%)

PREFERRED QUALIFICATIONS

2+ years experience in a developer advocate or customer-facing engineering role User-facing experience (Customer Support, Customer Engineering, or similar) Product security experience (Security Engineer, Security Analyst, or similar) Strong experience working with RESTful APIs Contributor or maintainer to open source projects Experience managing a production application stack and being on-call Familiar with workflow automation technologies & methods such as Business Process Management (BPM) Superb verbal and written communication skills, particularly in English

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office 1 day per week , so you can thrive in your new role and fully embrace being a Dutonian

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