Applications Engineer

Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Responsibilities include

As a member of the Pre-Sales Solutions Engineering organization, the Applications Engineer will work closely with the International Sales Organization to develop and grow Motorola Solutions businesses.

The Applications Engineer is responsible for technical aspects of the sales process and works closely with the Sales Teams involved to develop and position solutions involving Video Security & Access control products, writing and answering specs for tenders, driving product tests in complex scenarios and organizing/delivering training to employees and partners.

During the needs analysis process, confirm that the products and solutions meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate Motorola’s value proposition to both business and technical stakeholders. Position Motorola products relative to competition and formulate systems designs that comply with both technical and budgetary requirements. 

Applications Engineers have the opportunity to adopt one or more of the solutions offerings and become a subject matter expert in that subset of the Motorola Solutions Portfolio, being responsible for executing a plan to increase and consolidate the knowledge of the field sales and pre-sales teams.

Applications engineers also take care of the logistics for EMEA Demo pool, being the EMEA warehouse located in the same office.

While Applications Engineers are normally working from an Motorola Solutions office, domestic and international traveling may be required in a reasonable manner.

Your key responsibilities will include (not limited to): 

Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required (may require travel)

Support Sales teams in responding to RFPs, designs, specifications, and quotes

Support Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solution

Develop and maintain strong relationships with Sales teams, consultants, partners and end users

Create technical documentation about new products introduction or linked to particular customer problems and/or use cases being worked by the Applications Engineering team

If required, collaborate with the Technical Support, Escalations teams in providing post-sales support to customers

Have positive attitude and can properly manage time and tasks, even when under pressure or having short deadlines

Perform related duties as assigned

Support the Pre-Saled Logistics Operations team in managing the EMEA Demo Pool warehouses, which can occasionally require packaging and shipping, warehousing organization, inventory, system administration tasks for demo gear requests, or other EMEA demo pool related activities

Validate from a technical perspective any build of materials and or quotes delivered by the International Inside Sales teams

Support the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners events

Onsite activities including international traveling when required, such as site surveys, systems audits and commissioning

Preference will be given to candidates with the following skills and experience

Experience in commissioning video and access control systems

Experience in Cloud hosted video and access control platforms

University degree or diploma in technology matters

Prior experience in the security industry, including certifications in enterprise and/or cloud hosted video and/or access control solutions

Microsoft, Cisco and/or any other relevant technical certifications 

Domain of other languages rather than English - French preferred.

Workplace & Travel Requirements

Hybrid workplace environment with both in-office and remote base locations

As a full-time employee at Motorola Solutions, you are eligible to receive a comprehensive benefits package available in your base location

Reasonable travel requirements estimated to be up to 30% of the annual working schedule

Relocation Provided

None

Position Type

Experienced

EEO Statement

Motorola Solutions is an Equal Employer Opportunity. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request. 

Basic Requirements

3+ years’ experience in Pre-Sales Solutions Engineering or equivalent role for a technology company 

Strong understanding of the video surveillance, body worn cameras and access control markets and solutions

Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

Be capable of working as an individual contributor still part of a team to achieve corporate goals

Strong verbal and written communication skills in English

Strong presentation skills in-person or using remote teleconference tools

Possesses strong analytical and troubleshooting skills 

Has a pleasant, friendly style of verbal and written communication 

Driving License and car for business transportation as needed are a must (supported by the corporate expenses policies)

Advanced knowledge of networking principles and communications 

Experience with computer hardware & software configuration and troubleshooting

Experience in designing physical security projects including video surveillance (cameras & recording solutions) and access control systems (credentials, readers, panels & software)

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions Portugal, Lda

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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