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IT Operations Analyst
3 meses atrás
Posição: IT Operations Analyst - Bank Sector
Localização: Lisboa, Portugal
Regime de trabalho: Híbrido (presencial 3 vezes/semana)
A PTC Group encontra-se à procura de um IT Operations Analyst para juntar-se à nossa equipa em Lisboa, para participar em projeto de uma empresa cliente no setor bancário.
Responsabilidades:
- Participar no controlo dos projectos a nível técnico, desenvolvimento e release management, e elaborar relatórios de análise de desvios sobre o planeado.
- Identificar e propor novas funcionalidades funcionais para as infraestruturas.
- Criação de dashboards e relatórios em PowerBI.
- Propor novos processos operacionais e apoiar a comunicação das políticas junto das equipas de negócio e gestão interna sobre os serviços e projectos de IT.
Requesitos:
- Formação, Licenciatura ou Mestrado em áreas de Gestão, Informática de Gestão, Economia ou similares.
- Experiência de +1 ano em funções similares.
- Experiência de +1 ano com SQL, PowerBI e ferramentas MS (Excel, Word e PPT).
- Conhecimentos avançados de língua inglesa (certificações são um plus).
- Experiência em funções de Service Management (nice-to-have).
- Certificações em ITIL e ServiceNow (nice-to-have).