Customer Service Representative
Há 1 mês
David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.
Position: Customer Service Representative
Location: Lisbon, Portugal
Work model: On-site, hybrid remote
Employment type: Full-time
Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:
- Addressing customer inquiries through various channels such as chat, email, and phone, encompassing queries related to products (sports, casino, poker) and cashier operations
- Evaluating specific concerns and implementing necessary measures to fulfill customer requirements
- Collaborating with teams across different locations with aligned goals
- Reporting system irregularities and customer-facing issues to the appropriate department
- Familiarity with Standard Operating Procedures (SOP) and commitment to high-quality service delivery.
REQUIREMENTS:
- Willingness and flexibility to work in shifts
- German language C1 level, at least
- English language skills to a business standard
- Excellent written and verbal skills as well as high interpersonal skill level
- Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries
- Ability to perform well in a multi-task/cultural and ever-changing dynamic environment
- A flexible, creative and driven personality
- General computer knowledge (MS Office, Internet)
- Interest in Sports, Casino and Poker products would be a benefit, relevant training will be provided
- Workng schedule: shift rotation 24/7. 40 hours a week.
OFFER:
- Permanent working contract
- Food Allowance - paid monthly
- Health Insurance
- Birthday Day: 1 Extra leave day per year
- Referral Program
- Home Office: 2 days in the office and 3 days from home in average per week
- Other Benefits – access to to LinkedIn Learning, Access to Employee Assistant Tool, fruit and coffee in the office, protocols with local partners, and many others
-
Customer Service Representative
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with TurkishLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...
-
Customer Service Representative
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with TurkishLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...
-
Customer Service Representative
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Service Representative – Dutch SpeakerLocation: Lisbon, Portugal (On-Site) Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in Lisbon. In this role, you will...
-
Customer Service Representative Dutch Speaker
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Service Representative – Dutch SpeakerLocation: BRAGA, Portugal REMOTE Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in BRAGA. In this role, you will be...
-
Customer Service Representative Dutch Speaker
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Service Representative – Dutch SpeakerLocation: Lisbon, Portugal (On-Site) Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in Lisbon. In this role, you will...
-
Customer Service Representative
6 meses atrás
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Onsite Italian-Speaking Customer Service RepresentativeLocation: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts) Salary & Benefits: Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Meal AllowanceTransport AllowanceCompany-Provided Equipment (Laptop, tools, and...
-
Spanish-Speaking Customer Service Representatives in Lisbon
4 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroSpanish-Speaking Customer Service Representatives in Lisbon Location: Lisbon, Portugal Start Dates: January 2nd or January 6th, 2025 Relocation and Housing Assistance Provided Are you a motivated Spanish speaker seeking a rewarding career opportunity in a vibrant city? Join our dynamic team as a Customer Service Representative for a leading social media...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: German-Speaking Customer Service RepresentativeLocation: Porto, Portugal (Onsite or Hybrid, depending on project)Industry: Bank and POS (Point of Sale) Systems SolutionsJob Type: Full-Time (Rotative Shifts) Salary & Benefits: Competitive SalaryCompany-Provided Equipment (Laptop, phone, and software tools)Career Growth & Advancement...
-
Customer Support Representative
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support RepresentativeLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide optimal advice...
-
Customer Support Representative
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support RepresentativeLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide optimal advice...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: German-Speaking Customer Service Representative (Onsite)Location: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-time (Rotative Shifts) Salary & Benefits: Competitive SalarySigning BonusHealth and Life InsuranceCareer Growth OpportunitiesMeal AllowanceTransport AllowanceEquipment Provided by the Company Shift...
-
Customer Service Representative with German
3 meses atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer inquiries through various channels such as chat, email, and...
-
Customer Service Representative with German
2 meses atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer inquiries through various channels such as chat, email, and...
-
French-Speaking Customer Service Representative
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview Role: Customer Service Representative Project: Home Appliances Languages: French (C1/native) and English (B2) Location: On-site in Lisbon, Portugal Type of Contract: Fixed-Term (6 months) Key Details Training Start Date: 1st January 2025 Schedule: Monday to Saturday, rotational shifts between 07:00 and 19:00. Sunday and one rotational day off...
-
Customer Service Representative
Há 1 mês
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (Polish Market) Location: Hybrid / Remote / On-site (Lisbon) Join a Global Team in Beautiful Portugal! Are you ready to take your customer service skills to the next level in one of Europes most exciting destinations? Whether youre based in Portugal or planning to relocate, we want you to be part of our growing international...
-
Lisbon, Portugal Best Hire Tempo inteiroSede: Lisbona, Portogallo Posizione: Customer Service Representative Tipo di contratto: Contratto a breve termine Lingue richieste: Italiano fluente, buon livello di inglese️ Supporto per il trasferimento: Possibile Descrizione del lavoro:Stiamo cercando un Customer Service Representative per un'opportunità a breve termine con sede a Lisbona. In questo...
-
Customer Service Representative Relocation to Lisbon
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroLocation: Lisbon, PortugalLanguages: Spanish (C1), English (B2)Work Type: Full-timeRelocation Assistance Provided About the Role: We are looking for enthusiastic and dynamic individuals to join our Customer Service team in Lisbon. This is an excellent opportunity to gain international experience while working in a vibrant city known for its culture, history,...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Onsite French-Speaking Customer Service RepresentativeLocation: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts) Salary & Benefits: Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Career Growth & Development OpportunitiesMeal AllowanceTransport...