Dutch Technical Customer Specialist in Lisbon
4 semanas atrás
Are you a Dutch language wizard? Dive into a dynamic role with us and become our next Customer Technical Agent Maestro
About Us:
Step into the world of crafting game-changing customer experiences that drive global brand growth. With our blend of deep insights and cutting-edge technology, we're the architects behind integrated journeys that exceed expectations and scale effortlessly. Whether you're a startup or a global brand, we're the partner you've been searching for. Ready to redefine customer journeys? We've got you covered, no matter the complexity or scope.
Role Overview:
This role involves providing comprehensive assistance to users across various channels, including phone, email, chat, and social media, for Pre-Sales, General Inquiries, and technical support issues. It requires adeptly adapting the brand's voice and tone for interactions on both private and public platforms. The role includes effectively managing customer escalations and documenting case information for reference. Overall, the position focuses on delivering high-quality support while ensuring consistency and professionalism across all customer interactions.
Key Responsibilities:
- Provide support for General Inquiries, and technical issues across multiple channels (phone/email/chat/social media).
- Adapt the brand's voice and tone for interactions on both private (phone/email/chat/messaging) and public (social media, forums, e-commerce reviews) platforms.
- Handle customer escalations effectively and escalate issues or customers to higher tiers of support as per defined protocols.
- Respond to inbound customer requests promptly and accurately, documenting relevant case information for future reference.
Qualifications:
- Native in Dutch
- B2/C1 proficiency in English
Why Join Us:
- Attractive Salary: Competitive compensation packages that recognize and reward your skills and experience.
- Performance Bonus: Opportunity to earn bonuses based on your contributions and achievements, fueling your drive to excel.
- Meal Allowance: Benefit from a meal allowance to keep you fueled and focused throughout the day.
- Transportation Allowance: Ease the cost of commuting with our transportation allowance, ensuring convenient and affordable travel.
- Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy.
Submit your application today, and let's create exceptional experiences together
-
German Technical Customer Specialist in Lisbon
3 semanas atrás
Sintra, Portugal Cross Border Talents Tempo inteiroAre you a German language wizard? Dive into a dynamic role with us and become our next Customer Technical Agent Maestro! About Us: Step into the world of crafting game-changing customer experiences that drive global brand growth. With our blend of deep insights and cutting-edge technology, we're the architects behind integrated journeys that exceed...
-
Swedish Customer Agent in Lisbon
3 semanas atrás
Sintra, Portugal Cross Border Talents Tempo inteiroAre you a Swedish language virtuoso? We're in search of an exceptional individual to join us as our Customer Advisor Maestro! About Us: At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed...
-
Hebrew Customer Agent in Lisbon
4 semanas atrás
Sintra, Portugal Cross Border Talents Tempo inteiroAre you a Hebrew language virtuoso? We're in search of an exceptional individual to join us as our Customer Advisor Maestro!About Us:At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed...
-
Automotive Technical Expert
2 meses atrás
Sintra, Portugal Mercedes-Benz Portugal Tempo inteiroNetwork Assistance Center. We are an Automotive Technical Specialist Center. Would you like to Join us? Are you passionate about the automotive industry? Do you possess exceptional technical knowledge and have a desire to speak or learn foreign languages? We expect exciting opportunities coming up soon, where you can join our dynamic team and contribute...
-
Performance Marketing Specialist
2 semanas atrás
Sintra, Portugal GIGROUP Tempo inteiroAre you looking for a new opportunity in Digital Marketing? Are you fluent in English? We are currently recruiting for a leading supplements brand in Portugal, which have a powerful team, always innovating and delivering the best to positively impact our customers' lives, providing fitness, energy, health and well-being. They are looking to strengthen...
-
Performance Marketing Specialist
3 semanas atrás
Sintra, Portugal Zumub Tempo inteiroWe are seeking a highly skilled Performance Marketing Specialist with expertise in Google and Meta Ads to optimize and expand our advertising campaigns. This role requires a combination of technical, analytical, and creative skills to drive traffic, conversions, and return on ad spend (ROAS). **Key Responsibilities**: - Design, implement, and manage PPC...
-
Performance Marketing Specialist
3 meses atrás
Sintra, Portugal Zumub Tempo inteiroWe are seeking a highly skilled Performance Marketing Specialist with expertise in Google and Meta Ads to optimize and expand our advertising campaigns. This role requires a combination of technical, analytical, and creative skills to drive traffic, conversions, and return on ad spend (ROAS). **KEY RESPONSABILITIES**: - Design, implement, and manage PPC...
-
Performance Marketing Specialist
4 semanas atrás
Sintra, Portugal Zumub Tempo inteiroWe are seeking a highly skilled Performance Marketing Specialist with expertise in Google and Meta Ads to optimize and expand our advertising campaigns. This role requires a combination of technical, analytical, and creative skills to drive traffic, conversions, and return on ad spend (ROAS). **KEY RESPONSABILITIES**: - Design, implement, and manage PPC...
-
Virtualisation Specialist
Há 6 dias
Sintra, Portugal IT Human Resources Tempo inteiro**Virtualisation Specialist** - Solid knowledge of computing concepts in hypervisors, SAN/LAN integration and vendors - Strong ESX/ESXi Skills from 5.5 onwards. - Troubleshooting ESX issues related to storage, network and performance issues. - Good provision skills for loading and deployment of new Servers. - Creation and maintenance of server images. -...
-
German Content Moderator in Lisbon
3 semanas atrás
Sintra, Portugal Cross Border Talents Tempo inteiroAre you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro! About Us: Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled...
-
Sintra, Portugal PURATOS Tempo inteiroICT Automation and Integration Specialist Join the Magic Our Mission At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from...
-
ICT Automation and Integration Specialist
4 semanas atrás
Sintra, Portugal PURATOS Tempo inteiroICT Automation and Integration Specialist Join the Magic Our Mission At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from...
-
Ict Automation and Integration Specialist
2 semanas atrás
Sintra, Portugal Puratos Tempo inteiro**Join the Magic** **Our Mission** At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new...
-
Support Dba Specialist
3 semanas atrás
Sintra, Portugal Puratos Zrt. Tempo inteiro**Join the Magic** **Our Mission** At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new...
-
Transport Specialist
1 semana atrás
Sintra, Portugal BAXTER Tempo inteiro**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Group Web Development Specialist
3 semanas atrás
Sintra, Portugal Puratos Tempo inteiro**Join the Magic** **Our Mission** At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new...
-
Group Web Development Specialist
3 semanas atrás
Sintra, Portugal Puratos Zrt. Tempo inteiro**Join the Magic** **Our Mission** At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new...
-
Marketing Manager
Há 1 mês
Sintra, Portugal Zumub Tempo inteiroWe are seeking a dynamic and experienced Country Manager to lead the market in Netherlands. As a Country Manager, you will be responsible for strategic development, sales growth, and overall management of the company's activities in the Dutch market. **KEY RESPONSIBLITIES**: - Development Strategy: Develop and implement long-term growth strategies in...
-
Marketing Manager
2 semanas atrás
Sintra, Portugal Zumbu.com Tempo inteiroWe are seeking a dynamic and experienced Country Manager to lead the market in Netherlands. As a Country Manager, you will be responsible for strategic development, sales growth, and overall management of the company's activities in the Dutch market. **KEY RESPONSIBLITIES**: - Development Strategy: Develop and implement long-term growth strategies in...
-
Country Manager
4 semanas atrás
Sintra, Portugal Zumub Tempo inteiroWe are seeking a dynamic and experienced Country Manager to lead the market in Netherlands. As a Country Manager, you will be responsible for strategic development, sales growth, and overall management of the company's activities in the Dutch market. **Key Responsibilities**: - **Development Strategy**: Develop and implement long-term growth strategies in...